not working: Acronis Cyber Protect Connect (aka Remotix) server down?

Thread needs solution
Marc Collins
Beginner
Posts: 1
Comments: 0

7th March 2023 - 10:36am (UK time)

it looks as though the server is down? No users can access unless they were already connected... can other forum members confirm this?

Tue, 03/07/2023 - 10:37
0 Users found this helpful
Jose Pedro Magalhaes
Acronis Forum Engineer
Posts: 0
Comments: 650

Hello Marc.

At the moment the platform works.

I tried to login and was possible to access the platform.

https://connect.acronis.com/login/

Please try again and let me know if the you can login properly.

If the issue persists, please attach here screenshots and the HAR logs: https://kb.acronis.com/content/58514

(Unfortunately, the file attachment is currently not available on forum, please use a third-party sharing app and send us a link here)

Thank you in advance.

 

Tue, 03/07/2023 - 11:32

Best regards,
Jose Pedro Magalhaes | Forum Moderator

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