Trial Expired Notification (Full License but need Trial removed from account)

I have an annoying notification popping up on my Acronis True Image Account.
It keeps telling me my 1TB Cloud trial is expired.
It was only a trial and I would like it removed from my full purchased license. (2021)
I was wondering if a moderator could remove this for me?
There was a post similar to this one called "Is it possible to remove old expired license from Backup 12.5?" under Acronis Cyber Backup 12.5
Thank you
- Dylan

Hello Dylan,
thank you for your posting! Asked my colleagues to remove the expired Cloud from your account.
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Best regards,
Ekaterina Surkova | Forum Moderator
Information provided AS-IS with no warranty of any kind.
To contact support, please follow http://www.acronis.com/en-us/support

Ekaterina, please do the same for me

Dear billy kidd,
Thank you for reaching out. We have contacted our colleagues; they will delete the expired Cloud soon.
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Best regards, Daria Sorokina | Forum Moderator
Information provided AS-IS with no warranty of any kind.
To contact support, please follow http://www.acronis.com/en-us/support

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ΔΗΜΗΤΡΙΟΣ ΧΡΙΣΤΟΔΟΥΛΟΥ wrote:Ekaterina, please do the same for me
Hi! Sorry for the delayed response! Asked my colleague to remove the expired trial.
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Best regards,
Ekaterina Surkova | Forum Moderator
Information provided AS-IS with no warranty of any kind.
To contact support, please follow http://www.acronis.com/en-us/support

ΔΗΜΗΤΡΙΟΣ ΧΡΙΣΤΟΔΟΥΛΟΥ wrote:Ekaterina, please do the same for me
ΔΗΜΗΤΡΙΟΣ, we checked your account and see only an old trial for Acronis True Image 2020 - my colleague says that we can only remove it completely with all the associated Cloud backups tied to this account - can you confirm that there are no backups in Cloud that you need?
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Best regards,
Ekaterina Surkova | Forum Moderator
Information provided AS-IS with no warranty of any kind.
To contact support, please follow http://www.acronis.com/en-us/support
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