Backup Redirected To C: Drive, Fills Drive And Fails
This may be due to a defective release of the Acronis software. A similar problem followed a buggy release a year or two ago.
Backup failed last night due to lack of storage space. Looking at my NAS, there appeared to be sufficient space but there was an unusually large backup for one week in May. I deleted the May backups, keeping the June backups.
I manually retried the backup, but it failed again due to lack of space.
I then discovered that my C: drive was full because the Acronis backup had been routed to the C: drive (root) and not the NAS. As noted, this same thing happened a year or two ago when Acronis released a buggy version.
Acronis still shows the NAS as the target, but with a broken connection. When I try to re-link to the NAS, Acronis says that the existing backups on the NAS won't be shown unless I add them. [Previously created backup versions will not be shown in the Recovery tab of this backup. To recover them, first add them as an existing backup.]
I created a new backup going to the NAS, added the existing/surviving backups and ran the backup. The backup still went to the C: drive.
The only other variable is that I upgraded to Windows 11 a week or two ago, but the Acronis backups were working fine until last night.
Is anybody else having a similar problem? If so, have you been able to reach Acronis? (I sat in phone queue and then got dumped to voice mail. No return call yet.) Is there a known (permanent) solution?