Can't use it, can't uninstall it
You'd think that by 2022, "backups" would be a solved problem.
Cyber Protect Home Office has a critical defect that I can't work around: if an external drive gets unplugged, then CPHO attempts a backup on schedule and can't find the drive, it will never be able to back up to that drive again, even after it has been plugged in. This isn't even an unusual scenario in the world of making backups, but Acronis can't deal with it. It just repeatedly asks me to plug in the drive, which is already plugged in (and accessible, and writable, yes I checked all of that). This is 100% reproducible, trivially.
The only thing that gets it working again is a repair install, which presumably must be restarting some process that fails when a drive is unplugged. Restarting the services and the UI are not sufficient to get it working again. A repair install works every time, but I can't be doing repair installs all the time.
I want to get this software off my system completely, but even that doesn't work. Removing it from "Add/Remove Programs" fails with the unhelpful message "The parameters are not valid." The clean-up tool also doesn't work: when it gets to the "Removing drivers" step, it just hangs forever.
So now I have this software on my machine that I can't trust and can rarely use, and I also can't get rid of it and get it out of my life forever.
Support helpfully offers to let me schedule a session with them between the hours of 3 AM and 6 AM in my time zone. You have got to be kidding.
What do I need to do to REALLY get this junk off my machine forever?