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Problem While Trying to Clone Hard Drive

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I bought a new Crucial SSD to replace my computer's old hard drive. After a while trying to fix some bad sectors that kept giving me errors, I tried cloning my old drive again but this time I'm getting a new problem. The summary page now shows that C: on the new SSD will be full after cloning and there's also a red X on the bar.

image 918

It wasn't doing this when I tried cloning before, it would show only about a sixth of it getting full just like what is actually on the source drive. I'm afraid of clicking proceed in case this ends up damaging the SSD. What can I do to fix this or is the SSD already damaged?


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Jackson, welcome to these public User Forums.

See KB 2201: Support for OEM Versions of Acronis Products which applies to all OEM versions of ATI supplied with hardware purchases.

The key point I picked up from your initial post for this topic is "some bad sectors" which will cause both Backup and Clone operations to switch to using sector-by-sector mode of operation, which in turn produces a very much larger output size, typically the size of the whole source disk drive!

I would recommend not continuing any clone attempts to the new SSD.

Assuming that you have installed the OEM version of Acronis provided with your new Crucial SSD, then create a Backup of your current source disk drive from the main GUI and go into the Options > Advanced settings then open the Error Handling settings where you can select the option to 'Ignore bad sectors'.

Your backup using the 'Ignore bad sectors' option should get past the bad sector errors which cause sector-by-sector mode to be employed but at the risk that any data stored in those bad sectors will be lost!

To my knowledge, there is no equivalent option to ignore bad sectors during a clone operation!

Once you have a successful backup of the old system disk, then the next recommendation is to first create the Acronis rescue media, ideally use the 'Simple' mode which uses files / drivers from the Windows Recovery Environment for WinPE media.

Next, test booting your PC in UEFI boot mode from the rescue media and check all looks good, i.e. you can see the old disk drive.

If all is good, then shutdown the PC, remove the old drive and replace with the new SSD.

Now boot the PC again from the rescue media along with having the backup drive holding the backup image attached, then restore that backup image to the new SSD.

See KB 65508: Acronis True Image 2021: how to create bootable media and KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

KB 65539: Acronis True Image 2021: How to restore your computer with WinPE-based or WinRE-based media

Using the above approach will leave the old disk removed from the PC without risking further damage via bad sectors, and therefore available as an emergency option to recover data etc.