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Transfer license ATI 2016

Thread needs solution
Beginner
Posts: 2
Comments: 1

I'm replacing my old dead computer. ATI 2016 was installed on the old PC. I did a full install from the CD and entered the serial code. The summary indicates that it's only good for 30 days. I then went to the web site and opened my account. I highlighted my product and chose transfer license. This brought up a screen that says:

That's a 500 error

Ooops!

Something went wrong. Try to refresh page or contact our support.

I've tried numerous times with the same result.

1 Users found this helpful
Legend
Posts: 109
Comments: 28186

Michael, sorry but there are no methods provided to transfer a license via your Acronis Account - this has to be done from within the ATI 2016 application when installed on the new computer.

See KB 56553: Acronis True Image 2016: "You've exceeded the maximum number of activations for this serial number" - then follow the steps shown to move activation from your old PC to the new one.