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Universal Restore is unable to detect W10

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Forum Member
Posts: 14
Comments: 38

I understand the above is a known issue with TI 2021.  Being a long-time user of Acronis True Image, it is hard to believe.  I just would like to have it confirmed by anyone who experienced the above.

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Legend
Posts: 105
Comments: 25898

churin, sorry but without knowing the context where the image was captured the message could be perfectly valid!

Why are you using Universal Restore here?

Have you previously restored a disk image of a Windows 10 OS disk drive to a different computer?

Windows 10 doesn't normally require the use of Universal Restore as has much improved handling for changed hardware.

Forum Member
Posts: 14
Comments: 38

Sorry for my late response. I thought I get a notice when any reply post is made.

What I am trying to do is to restore backups made on my current machine onto a new machine.  I once did restore a backup onto a dissimilar hardware machine using Acronis True Image Plus. It was more than ten years ago. Most of the time the regular Acronis True Image worked whether to restore onto the same machine or a different machine.

This time around it did not work. So I thought I had to inject drivers for the W10 to be able to boot.  I ran AUR(Acronis Universal Restore - bootable USB disk media) to do just that but the installed W10 was not detected. 

Clean installing W10 on the new machine is no problem. I wonder why the restore does not work.

The storage type and boot mode for the OS systems on the current machine is MBR SATA SSD and Legacy BIOS and that for the new machine is MBR SATA SSD or MBR M.2 NVMe SSD and Legacy BIOS.  The new machine is UEFI based but supports Legacy BIOS mode

Legend
Posts: 105
Comments: 25898

NVMe M.2 SSD drives are recommended to be used in UEFI / GPT BIOS boot mode and I suspect that there were no device drivers for this type of drive (NVMe M.2) on your old system to allow it to be recognised when restoring to the new PC.

Forum Member
Posts: 14
Comments: 38

Isn't it that that is why AUR(Acronis Universal Restore) is?  When the bootable USB drive for AUR is created, all necessary drivers are integrated into it so that when the AUR is loaded the M.2 NVMe SSD is supposed to be recognized.

I used a DVD which came with the motherboard which is used to assemble my new machine.

BTW: Using the drivers that came in the DVD, other alternate third-party utility software allowed me to restore a backup image from the old machine(actually the current machine). Though it has other issues.

Legend
Posts: 105
Comments: 25898

AUR does not integrate all necessary drivers - it replaces specific drivers with generic Microsoft ones for hardware that it recognises, otherwise the user has to add any other drivers.

Forum Member
Posts: 14
Comments: 38

Sorry for my wording is not appropriate. I meant drivers could be added as needed. I added drivers in a DVD that came with the motherboard to assemble my new machine.

Legend
Posts: 105
Comments: 25898

Have you tried installing the required drivers on your old PC before making a backup of that PC and restoring it to the new PC?

Forum Member
Posts: 14
Comments: 38

The current machine was assembled in 2012 and the drivers from the DVD which came with the mobo were installed after Vista or W7 was installed. Since then the drivers must be periodically updated via Windows Updates.

Windows 10 installer appears to come with M.2 NVMe driver since I can install W10 without any need to add NVMe driver on the new machine.  This means when the AUR media is created in W10 environment, the NVMe driver - a generic kind of NVMe driver - must be integrated into the media.