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Where is 2FA for our accounts??

Thread needs solution
Beginner
Posts: 3
Comments: 1

I see the product is now renamed Acronis Cyber Protect but it seems like we still cannot enable 2FA for our Acronis accounts :(.

I am not really sure Cyber Protect is an appropriate name for the product without this basic cyber security and using Acronis products still seriously concerns me that my data is not safe.

When is 2FA coming, Acronis?

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Forum Star
Posts: 191
Comments: 4554

Good question! 

As they are currently doing a complete rebuild of the application, it is a timely question. Something the team needs to be aware of.

Ian

Regular Poster
Posts: 61
Comments: 146

+1

Legend
Posts: 106
Comments: 26369

2FA for Acronis Accounts is not a feature of any of the Acronis applications that run on PC's - this would need to be implemented on the Acronis web servers where the accounts are being accessed.  I don't see any recoding of ACPHO bringing in 2FA as it is a client application.

I would recommend all users who want to see 2FA implemented to submit Feedback direct to Acronis with this request.

Beginner
Posts: 3
Comments: 1

My issue is my online Acronis account which I can log into to see my backups in the cloud is protected purely by password and no 2FA.

It doesnt matter if backups are encrypted or further password protected because if my Acronis account is compromised somehow then attacker can go in and press the button to delete the account and thus my data.

I expect Acronis to act in a responsible manner and employ reasonable security precautions in a product called Cyber Protect.

I submitted feedback about this at least twice over last few years and am amazed it is not yet implemented. I take issue with it again mainly because of product name change suggesting security efficacy.

Forum Moderator
Posts: 207
Comments: 6627

Hello Everyone,

thank you for sharing your feedback on this long awaited functionality (registered all the feedback as the votes for TI-131874 Two-factor authentication for Cloud). We really hope to get this feature added to Acronis Cyber Protect Home Office after we release the new reworked product next year. 

Legend
Posts: 106
Comments: 26369

Ekaterina, sorry but if Acronis are looking at 2FA only for the new version of ACPHO, then they are missing an important point here!

2FA is needed to protect all Acronis user accounts and in particular when accessing the account via the Acronis web pages to access account information, or the Dashboard etc.

Forum Star
Posts: 191
Comments: 4554

Steve Smith wrote:

Ekaterina, sorry but if Acronis are looking at 2FA only for the new version of ACPHO, then they are missing an important point here!

2FA is needed to protect all Acronis user accounts and in particular when accessing the account via the Acronis web pages to access account information, or the Dashboard etc.

+ 1 

It should also be an option when doing things within the GUI, such as doing cleanup or deleting a task. One odd thing I have noticed is that for encrypted cloud backups you are not asked for the encryption key when deleting a backup task - you are required to do so for non-cloud backups. I am sure this has not always been the case - or am I having a seniors moment.

Also, the password requirements for both the forum and user accounts needs to be reviewed. They are very weak.

Ian