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Acronis Disk Director 12 3270 does not see the NVMe SSD

Forum Member
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Comments: 42

I think DD is an excellent tool but I cannot say I am surprised that after more than 1 year in the market the supporting drivers are not yet added to the product and the NVMe is invisible for DD.

And now, with the W10 Anniversary and the new ADK for it it could be not so easy to create a WinPE for DD. Of course the new ADK is not supported - it is too new....

In my oppinion Acronis are not fast enough.

Marcel

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Today is 25.10.2016 which is over 1 year later and Acronis Disk Director still doesnt support NVMe ... unbelievable ...... 

Acronis team is not just slow, but thay are slackers, because in 1 year thay should be able to do it. And must be very easy, because Acronis True Image 2017 updated version already support NVMe disk, in this case must be very easy do the simular thing with Acronis Disk Director. Thats really unbelievable and I really dont understan.

If there will not be any update very soon, than I will be looking for other software, which will be supporting NVMe. Mostly every year I was buying new version, and I have bought already like 20 licensess ... but after this experience I will have to look for other software.

 

Acronis team, WAKE UP !!!!!!! DONT SLEEP !!!!

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Hello Michael,

​Support of NVMe devices is expected to be introduced in the next update, but we do not have the exact ETA for it. Please submit your feedback on Acronis Disk Director 12 through the feedback form. These feedbacks are analysed on daily basis and forwarded to the respective departments. The feedbacks help the product managers see the actual scope of requests and consider the changes. 

Thank you,

Beginner
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DObrý den, tak na to že po podpoře NVMe disků u Acronis Disk Director byla sháňka už před rokem, a dle informací docela dost, tak rok je ukrutně dlouhá doba na to vydat aktualizaci nebo noou verzi s NVMe .. Když to šlo u True Image 2017, tak nebude tak složité udělat to stejné u Acronis Disk Director. Ale Acronis se zachoval velice korektně, takže jsem to nějak zkousnul a doufám, že Acronis vydá aktualizaci, protože v opačném případě se budu muset pohlédnout po jiném software a myslím, že nebudu sám.

 

S pozdravem Michal

Beginner
Posts: 8
Comments: 6

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Yesterday I have installed the Samsung 960 Pro NVME-SSD and now DiskDirektor 12 3270 cannot see any Drives. Acronis have you any plan for a new Patch to resolve this problem?

Forum Member
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In August 2016 I mentioned that NVME was not supoorted in DD.

It is an additional proof nobody cares OR nobody does anything OR they think is not required.

I noted that Mini DD in Backup 11.7 DOES NOT WORK on Windows 10.

Till today the same version still is the last one.

 

 

Frequent Poster
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Hello Everyone,

We are considering releasing an official update for Acronis Disk Director 12, but at this point there are no plans on on doing that in the nearest future (a couple of weeks at least).

There is a build where the issue with NVMe drives detection has been fixed. The build is unofficial, it has not been fully tested and we provide it with no guarantees whatsoever. Those who still want to check it out, fully understanding they are doing it at their own risk, can download it from our FTP server using connection details below:

Direct upload/download link (for FTP clients):     ftp://tggpb4srsn:yi4jvosfvx@cftp.acronis.com/
Username     tggpb4srsn
Password:     yi4jvosfvx

Regards,

Slava

Forum Member
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This seems to be a Hanucah Miracle ...

Just 26 hours after I mentioned (the second time)  the NVMe problem in Disk Director 12.3270  (that exists more than a year and a half) - we have a solution that I tested and recognizes the NVMe. I will test it more throughly next week.

I understand the build is unofficial and not yet fully tested but since the modification was quite minimal - I think and hope it is OK.

 

Forum Member
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Comments: 42

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Sorry - I forgot to mention 3280 is OK so far.

Moty

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Thank you for feeding back, Moty! 

Beginner
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Hi,

Please renew the password to FTP, I cannot log in, password or user name is wrong.

THX

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Hello Avi,

An official update for Acronis Disk Director 12 is already available for download under your personal account.