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Acronis Disk Director 12 Error's when returning to Windows 10

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Beginner
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Run Acronis Disk Director 12 (Build 12.0.96) > Basic running fine, only one problem

After Acronis Disk Director 12 modified my drive, the prgm

Returning to Windows 10 Pro ALWAYS with ERROR's

Windows 10 check always or repairing my OS system for NO reason.

QST: Is there a way to prevent all this errors by returning to windows 10 normal?

Thanks Rob, Poland

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Forum Moderator
Posts: 155
Comments: 5598

#1

Hello Rob75,

Welcome to Acronis forum! 
What changes were done to the drive? What error message are you getting (take a picture if possible and attach to this thread) Did you commit changes when using Acronis Disk Director installed in Windows or using a bootable media? 

Beginner
Posts: 3
Comments: 2

#2

Hereby a image where to start my recovery

Acronis start in de command mode cmd

I this case is will return to windows

Scanning  and repairing my Drive C most of the time this goto chkdsk etc,,

Next start automatic repair

Start Diagnosing my PC

Start Automatic Repair

Waiting for a long time

Now Windows is starting as normal...

Hope you can help me

Thx Robert Poland

 

Beginner
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Comments: 1

#3

I have this same problem.. I've reformatted and repartitioned several external drives that I am using for a NAS setup. The PC must be restarted to "commit" the operations, and when finished, Autopart exits, reboots windows, but my Startup Partition must be "repaired" each time. I was about to upgrade to DD 12.5, but I'm not paying for JACK if I'm going to run into these issues.

I'm running Win 10 Vers. 1903 (Build 18362.10013)

WD Black SN750 NVMe M.2 SSD (Disk 0)

Seagate FireCuda ST2000LX001 (Disk 1)

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Comments: 34

#4

Hello Mike, Rob75, 

The root cause is not quite clear. I would suggest contacting Acronis support for further troubleshooting. As I workaround, you may try using bootable media. 

Thank you!

Beginner
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Comments: 1

#5

Acronis Disk Director 12.5 has issues that Acronis has not addressed or resolved. They stem from Windows Security Virus and Threat Protection. TURN IT ALL OFF. Add the exclusions for the Disk Director's process and exe. as well as Recovery Expert. It will work fine as long as you do not engage Controlled Folder Access, Tamper Protection, Automatic Sample Submission, Cloud Protection...whew... Turn it all off when using the program. Also. make sure you have it set to Run as Administrator with Compatibility for Windows 8. Acronis has not spent the time to fix this old program that worked beautifully on Windows 7 in 2011. The Bugs are because Acronis is lazy.

 
Forum Moderator
Posts: 155
Comments: 5598

#6

Hello Kevin ,

sorry to know about your frustrating experience! Currently, all Acronis products require being installed from an administrative account and added to the list of exclusions in the running antivirus programs. If these prerequisites are met, but the issue with drive detection still persists, it should be investigated with the help of Acronis support team. Alternatively, you may want running Acronis Disk Director from a bootable media.