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Event code: 0x0095000D+0x0095003A+0x0036006B

Beginner
Posts: 1
Comments: 0

Hi there,

When I try to resize my C drive, it shows these error message. (Window 7 professional 64 Bit SP1)

Code: 9,764,877(0x95000D)
Message: Failed to perform the requested operation.

Code: 9,764,922(0x95003A)
Message: Cannot activate reboot agent.

Code: 3,539,051(0x36006B)
Message: The requested operation requires machine restart.

The Log show:

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Log Entry Details
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Type: Error
Date and time: 2015/8/26 21:50:28
Code: 9,764,877(0x95000D)
Module: 149
Owner: XKY
Message:
Failed to perform the requested operation.
Additional info:
--------------------
Error code: 13
Module: 149
LineInfo: d959f80cf9ecc514
Fields: $module : DiskBundleEx_vs_3223
Message: Failed to perform the requested operation.
--------------------
Error code: 58
Module: 149
LineInfo: 78f3f7a03c8e3741
Fields: $module : DiskBundleEx_vs_3223
Message: Cannot activate reboot agent.
--------------------
Error code: 107
Module: 54
LineInfo: b8927dfc4b593c4a
Fields: $module : DiskBundleEx_vs_3223
Message: The requested operation requires machine restart.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0095000D+0x0095003A+0x0036006B

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

How can I solve it?
Cheers.

Regular Poster
Posts: 0
Comments: 202

Top

Hello,

Please clarify what version of ADD is used?

It looks like something blocks ADD process. Can you please turn off UAC (http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7) -> reboot system and try to resize the partition one more time?

Also, add all folders related to Disk Director to the exclusions of your antivirus software (if any).
C:\Program Files (x86)\Acronis\DiskDirector
C:\ProgramData\Acronis\DiskDirector

Best regards.