ADM doesn't work with external USB 3.0 drives
Just bought a new laptop, I am now running a Windows 7 64-bit system together with two new external 3.0 Verbatim Drives (500 GB and 1 TB) at two USB 3.0 ports.
Unfortunately when starting Acronis Drive Monitor now, the 1 TB drive restarts and restarts again, sometimes even asking to format the drive, until ADM is stopped.
If ADM is uninstalled, the Verbatim drives work without any problems.
How can I resolve this problem?
Thanks in advance
Have you checked if it does the same thing if you plug the drives into a USB2 port?
Just to see if the problem is elsewhere and it just appears to be USB3
Thanks for your response. I have checked this with Verbatim support:
The 1 TB USB 3.0 Verbatim drive does not function with an USB 2.0 port due to low power supply.
I have bought this 3.0 USB drive to exclusively backup my hard drive with Acronis True Image 2011 (Plus Pack) and Acronis Drive Monitor.
The 1 TB USB 3.0 Verbatim drive works fine with Acronis True Image 2011, but does not with Acronis Drive Monitor.