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Digital Western WD32 320GO in usb.

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I installed a hard disc Digital Western WD32 320GO in usb.
Normally, it bears the SMART.
Acronis drives monitor said : impossible to recover the parameters SMART. Why? Solution?
Thank you.

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Does Hard Disk Sentinel find the SMART parameters?

I think there have been problems with WD GO drives reported some time ago. If you have the time or patience does the drive become available if you remove it from the caddy and attach directly to an IDE/Sata cable?