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Disks S.M.A.R.T. monitoring is not available

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S.M.A.R.T. monitoring is not supported at least by one disk. disk Hitachi HDS5C1050CLA382

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Привет установил ADM 1.0 (build 566) выдает вот такую ошибку. подскажите как поступить please/

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tell me please, where is mistake?

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Alexey,

from your snipshot above, it looks to me that the Hitachi disk is being monitored, just it seems to be listing some non existent drives.

How many drives are actually on your system?

What disk system are they using and what version of Windows are you running it on?

My thoughts are, uninstall, delete the XML file that holds the ADM config info and then re-install.

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I'm not very fluent in English, but will try to clarify the question. ADM shows a message about a problem with disk health monitoring

ADM alert
Disks: some of your disks reported a warning status

what is not used in the settings? may be due to the lack backup copy disk D?

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.101209-1646)
Windows Dir: C:\WINDOWS
Disk Drive Model Hitachi HDS5C1050CLA382
Disk C: Local hard disk file system is NTFS Size 58.59 GB
D: drive the local hard disk file system is NTFS Size 407.16 GB

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Beginner
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I'm not very fluent in English, but will try to clarify the question. ADM shows a message about a problem with disk health monitoring

ADM alert
Disks: some of your disks reported a warning status

what is not used in the settings? may be due to the lack backup copy disk D?

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.101209-1646)
Windows Dir: C:\WINDOWS
Disk Drive Model Hitachi HDS5C1050CLA382
Disk C: Local hard disk file system is NTFS Size 58.59 GB
D: drive the local hard disk file system is NTFS Size 407.16 GB

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62479-95014.jpg 257.42 KB
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Alexey,

As you are not monitoring partition 'D', ADM won't be checking, so that isn't causing the problem.

If you click on Critical Events what is in there?

In your first picture there are a lot of zero byte drives shown, this might be your card readers and USB flash drives. Disconnect them all and see if ADM works properly.

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ADM monitoring only local drives C and D, all the rest are disabled

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sorry, but the answer, what is the problem, I never saw

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Alexey,

What are the other disks that are labelled 'Disk Generic Volumes None' ?

Is your system a RAID or are you using Dynamic Disks?

In your adm_3_0.jpg there are many card readers shown, these might be confusing ADM.

What can you see if you look at the Disk Overview or SMART tab?

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please provide me how to troubleshoot the system and I'll send the file

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Alexey,

Looking at your last attachment, I think your ADM is working OK. I've attached a copy of what ADM looks like on my system.

I think the reason you have the yellow warning triangle is due to all those disks which show up as Generic Volumes. Looking at your other screen shots, it appears that the Generic Volumes are your card readers which are accessed by Windows as drives. Have you tried disconnecting your card readers and seeing if the problem goes away.

If you are still having a problem maybe contact one of the moderators here via private messaging as then you can write in Russian to another Russian.

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Thank you very much for your help, the problem was in this

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Glad it's sorted.