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External Harddisk LaCie 2big Quadra USB 3.0 is blocked by Acronis Drive Monitor

Beginner
Posts: 2
Comments: 2

Since I use Acronis Drive Monitor I can't reach any more my external Harddisk LaCie 2big Quadra. Sometimes I can see the top folders but not their content.  When I uninstall this Acronis software there is no problem anymore.
Hanna