GRIPES: Cannot remove email address
Let's see now, here's a quick summary of just a few of the issues with this software, before coming to my latest MAJOR GRIPE;
*Rather than intelligently reporting critical events, just once or twice, this software prefers to repeat the reports every few seconds or minutes, Ad nauseum.
*Once you start getting these "Event ID #" messages, it would be nice to know what they actually mean, so that you might try to fix the problem. Sorry, Acronis are little help there. You're on your own.
*Want to delete these messages from your events list, so that your Notification Area icon isn't permanently displaying as red? Well, you can't. You can, however "ignore" these events. Unfortunately, you either have to "ignore all" (which may not be desirable, in case there are similar future issues you want to be warned about), Or you have to ignore them all, ONE BY ONE. You can't highlight them all in one go, then "ignore". No, you have to do them all, individually. Great fun, particularly when your events list has filled up with hundreds of these spurious notifications.
...and so on.
Which brings me to my latest issue with the software. When I first installed it, I had high hopes (based on the claims Acronis had made for it). I entered my email address in Options, Alerts, thinking that a critical event would be a rarity, & I would want to know about it whatever I was doing. Drive Monitor then proceeded to inundate my Inbox with alerts, every few minutes, whilst my computer did certain things....
To cut a long story short, I eventually decided to only receive warnings from Drive Monitor in the Notification Bar, & to cancel the email alerts. I went back into Options, & removed my email address. But the emails kept on coming. Back in Options, I found that Acronis had restored all the settings I had previously given for my email address. Whatever I did, I just couldn't keep my address deleted, & make Options forget it. Eventually, I resorted to uninstalling Drive Monitor, checking that no installation folders were left behind, & even using a registry cleaner.
I then re-installed Drive Monitor. Well, guess what? All my settings, including my email address, were automatically restored, without any input from me. ARGHHH! And of course, the spamming has resumed.
MY SOLUTION TO THIS LATEST ISSUE : Instead of trying to delete it, I will just change the email address I had entered, to that of Acronis. Now YOU can receive the spam instead of me.