Skip to main content

Won't Install

Beginner
Posts: 1
Comments: 1

I get an error message as follows:

Code: 01610
Line Tag: 0xbd28fdbd64edb8bc
Message: The configuration data for this product is corrupt.

I have tried to install in safe mode. I have downloaded the install file twice with the same results.

Forum Hero
Posts: 613
Comments: 8747

Ken,

What OS are you installing it on and what other Acronis products do you have installed?

Beginner
Posts: 1
Comments: 1

Windows XP, no other Acronis products.

Forum Hero
Posts: 613
Comments: 8747

I'm not sure what the problem is (Acronis products often have cryptic and strange error messages), but try installing as 'Admin' using the right click install as Admin option.