Won't Install

Thread needs solution
Ken Widelitz
Beginner
Posts: 1
Comments: 1

I get an error message as follows:

Code: 01610
Line Tag: 0xbd28fdbd64edb8bc
Message: The configuration data for this product is corrupt.

I have tried to install in safe mode. I have downloaded the install file twice with the same results.

Thu, 11/29/2012 - 20:22
0 Users found this helpful
Colin B
Forum Hero
Posts: 613
Comments: 8747

Ken,

What OS are you installing it on and what other Acronis products do you have installed?

Sat, 12/01/2012 - 07:42

On a clear disk you can seek forever

Products: TI2017 NG: Acronis Backup 12.5:7048, DD12:3223, vmProtect 7.0:5173, SnapDeploy 4
Ken Widelitz
Beginner
Posts: 1
Comments: 1

Windows XP, no other Acronis products.

Tue, 12/04/2012 - 19:57
Colin B
Forum Hero
Posts: 613
Comments: 8747

I'm not sure what the problem is (Acronis products often have cryptic and strange error messages), but try installing as 'Admin' using the right click install as Admin option.

Tue, 12/04/2012 - 21:44

On a clear disk you can seek forever

Products: TI2017 NG: Acronis Backup 12.5:7048, DD12:3223, vmProtect 7.0:5173, SnapDeploy 4