Won't Install

Thread needs solution
Ken Widelitz
Beginner
Posts: 1
Comments: 1

I get an error message as follows:

Code: 01610
Line Tag: 0xbd28fdbd64edb8bc
Message: The configuration data for this product is corrupt.

I have tried to install in safe mode. I have downloaded the install file twice with the same results.

Thu, 11/29/2012 - 20:22
0 Users found this helpful
Colin B
Forum Hero
Posts: 613
Comments: 8747
#1

Ken,

What OS are you installing it on and what other Acronis products do you have installed?

Sat, 12/01/2012 - 07:42

On a clear disk you can seek forever

Products: TI2017 NG: Acronis Backup 12.5:7048, DD12:3223, vmProtect 7.0:5173, SnapDeploy 4
Ken Widelitz
Beginner
Posts: 1
Comments: 1
#2

Windows XP, no other Acronis products.

Tue, 12/04/2012 - 19:57
Colin B
Forum Hero
Posts: 613
Comments: 8747
#3

I'm not sure what the problem is (Acronis products often have cryptic and strange error messages), but try installing as 'Admin' using the right click install as Admin option.

Tue, 12/04/2012 - 21:44

On a clear disk you can seek forever

Products: TI2017 NG: Acronis Backup 12.5:7048, DD12:3223, vmProtect 7.0:5173, SnapDeploy 4