Edit SMTP service on File sync and Share

Thread needs solution
Rodrick Miranda
Beginner
Posts: 1
Comments: 0

When i share a folder, no notification is sended to the invited person.

I try to modify the SMTP Service but this message is displayed:

 

You do not have the appropriate permissions, so the previous request could not be completed.

Tue, 10/22/2019 - 12:11
1 Users found this helpful
Ekaterina
Forum Moderator
Posts: 248
Comments: 7081

Hello Rodrick,

I'd first check the list of permissions as described in https://www.acronis.com/en-us/support/documentation/AcronisFilesAdvanced_8.5/index.html#26932.html  and try with a temporary disabled firewall\antivirus software to verify that nothing is blocking the connection. If the issue still persists, please raise a support ticket for the investigation on a deeper level, 

Tue, 10/29/2019 - 12:53

Best regards,
Ekaterina Surkova | Forum Moderator

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