Skip to main content

Edit SMTP service on File sync and Share

Thread needs solution
Beginner
Posts: 1
Comments: 0

When i share a folder, no notification is sended to the invited person.

I try to modify the SMTP Service but this message is displayed:

 

You do not have the appropriate permissions, so the previous request could not be completed.

0 Users found this helpful
Forum Moderator
Posts: 123
Comments: 4737

#1

Hello Rodrick,

I'd first check the list of permissions as described in https://www.acronis.com/en-us/support/documentation/AcronisFilesAdvanced_8.5/index.html#26932.html  and try with a temporary disabled firewall\antivirus software to verify that nothing is blocking the connection. If the issue still persists, please raise a support ticket for the investigation on a deeper level,