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File Forks will not close when using Adobe Photoshop

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Beginner
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We have an issue of the file forks not closing mostly when my Photoshop users open or copy files. The issue is that even though they close the files the file connect server shows that they are still open. The only way we can get them to close if for the user to disconnect from the file server and then reconnect. We are using version 10.6.3x2440 on server 2016 and the mac's are running OS 14.4. Has anyone brought this issue up? Any help would be appreciated.

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Forum Moderator
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#1

Hello Jeff,

thank you for your posting! I've checked our internal sources for similar cases and see that such issues usually occur due to misconfigutaion in the environment. I'd recommend raising a support ticket, so that our engineers can take a look at your setup and advise.