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Acronis Ransomware Protection ARPTray Icon stopped appearing in Windows Task Bar

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My Acronis Ransomware Protection (ARP) ARPTray Icon stopped appearing in my Windows 7 Windows 7 SP1 (64bit) "Task Bar". I'm running Acronis Ransomware Protection 2.1 Build: 1700 I've been running ARP for about 2 years without any issues including this one. In looking at the active tasks in my Windows Task Manager it appears that both the typical ARP tasks/services are active and running (see attached screen shot). In looking at my Windows Event Viewer, there are two errors with in a second of each other on system boot related to the ARPTray.exe program. The text of these errors are attached. These two errors started happening 2 days ago. I can't recall of any new application programs that were installed or removed from my system. No Microsoft Windows Updates were applied during this time as well. I uninstalled ARP, rebooted my system, then reinstalled ARP 2.1 - 1700 and rebooted. The issue still remains. I have a Acronis System Info file ready to upload if that would help. Thank you for your advice, time, and effort. Dave

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#1

Hello David,

thank you for your posting! I've sent you the FTP-link for upload in a private message, please check (click on My account at the top of a forum page and then Dialogs)