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Getting an "Unable to create backup" error message

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Beginner
Posts: 1
Comments: 0

Hasn't backed up since January.

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Beginner
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Comments: 2

#1

I'm having the same problem. I wish someone would provide a solution.

Forum Moderator
Posts: 123
Comments: 4703

#2

Hello Everyone,

to identify the reason why the backup task is failing we'd need to look at the log files first. Could you please collect Acronis system report from the affected PC and send for me to analyze? Please let me know, I'll share a link for uploading the data.

Beginner
Posts: 0
Comments: 2

#3

Thank you. I just downloaded the newest version of Ransomware and everything is working fine now.

Forum Moderator
Posts: 123
Comments: 4703

#4

Thank you for the update\feedback, Bill! Glad to know that the issue is solved