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Ransomware Protection won't run alongside TIH 2013

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Beginner
Posts: 1
Comments: 0

I've tried installing this protection but it just says:

"You already have a more powerful Acronis solution installed"

I have TIH 2013 installed. 

Why can't the ransomware protection software run alongside it?

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Forum Moderator
Posts: 113
Comments: 4339

Hi Terry,

Acronis Ransomware Protection cannot be installed on the same PC with Acronis True Image, Acronis Backup, or Acronis Backup Cloud. All products use the same underlying technology (kernel-level driver), thus can’t be installed side by side. For more information refer to https://kb.acronis.com/content/60912 

Thank you,