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Ransomware Protection won't run alongside TIH 2013

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Beginner
Posts: 1
Comments: 0

I've tried installing this protection but it just says:

"You already have a more powerful Acronis solution installed"

I have TIH 2013 installed. 

Why can't the ransomware protection software run alongside it?

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Forum Moderator
Posts: 118
Comments: 4546

#1

Hi Terry,

Acronis Ransomware Protection cannot be installed on the same PC with Acronis True Image, Acronis Backup, or Acronis Backup Cloud. All products use the same underlying technology (kernel-level driver), thus can’t be installed side by side. For more information refer to https://kb.acronis.com/content/60912 

Thank you,