Removing Deleted Files & Folders from Acronis cloud
Is it possible to remove deleted files from Acronis Cloud?
I am not talking about versions of files, but files that have been deleted from my computer and are only visible if ‘Show deleted’ is selected. You replied to a similar post but possibly misunderstood that question. Both that poster and myself are wishing to remove 'deleted' files and folders not file versions. Is this possible?
I can remove an entire back up, but for any deleted file or folder the only options are: Download / View versions / Clean up space.
Clicking on Clean up space does nothing, the deleted file/folder remains.
If I go to Storage Status and Advanced Cleanup the two options are:
Delete version older than 30 (unchangeable) Days / 3 (Unchangeable) Months / 1-3 Years
Delete all versions except (#) recent ones. I have tested this with all numbers from 1-10.
Using any of the above does not remove deleted files or folders.
Simple cleanup, as shown in the Acronis help page, is not visible in the Acronis Cloud
This mode allows you to choose one of the predefined options. Choose which versions you want to delete:
- Versions older than 1 month
- Versions older than 1 week
- Remove previous versions and deleted files - This option deletes all versions except the latest ones, and permanently deletes previously deleted files.
The basic Cleanup page shows delete older than 1 month or 1 week, but the last option Remove previous versions and deleted files is not shown. Have I overlooked something or is it now no loner possible to clear out deleted files? Do I need to delete the entire directory and start a new backup, to remove them?
OS Windows 10 Pro - Tested using Google Chrome and Microsoft Edge (Non-Chromium)
Thank you in advance for your help.