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Backup to network drive?

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Hello,

I'm using Acronis Recovery for MS Exchange. In an earlier stadium we stored our backup to a NAS (configured as iSCSI device/drive) on our 2003 SBS server. Now we reconfigured the backup and we are trying to reconfigure our exchange backup task.

The iSCSI device/drive is not existing anymore. We now mapped a network drive which is stored on our NAS. It seems that Acronis Recovery for MS Exchange is not able to backup to a network drive / UNC path? When i select the network drive as backup location i receive this error:

* see attachments **

Is there any solution? I would like to backup exchange data to a network drive stored on a NAS.

Thanks.

Attachment Size
error.jpg 11.09 KB
drives.jpg 37.28 KB
Beginner
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Nobody?

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Hello Joey Verlinden,

Thank you for posting this question in our forum. I am happy to assist you. 

Please try to modify the backup script located in this folder: \ProgramData\Acronis\Scripts\. Please close the Management Console. You can open it in a text editor and replace the existing mapping with the new mapped drive to the NAS. You need to restart the Acronis Remote Service after this modification.

If there is anything else I can do for you, please let me know.

Thank you.

Beginner
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Hello Peter Vigoureux,

I cannot find the directory mentioned. See atached the only thing i can find. AS i can see there is no config file or subdirectory called scripts. How i the backup script file called?

Thanks so far.

Joey

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127475-107008.jpg 98.36 KB
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Hello Joey Verlinden,

Thank you for your reply.

The picture shows the folder Program Files, not ProgramData. You should type or copy the path into the address bar of your Windows explorer. At my machine it was c:\ProgramData\Acronis\Scripts\. The path is by default hidden.

If there is anything else I can do for you, please let me know.

Thank you.

Beginner
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Hello Peter Vigoureux,

There is no hidden folder called programdata on the server. What is the filename i am looking for?

Regards,
Joey

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Hello Joey Verlinden,

Thank you for your reply.

Please check if you have this folder:

  • \Documents and Settings\All Users\Application Data\Acronis\Scripts

I apologize, I posted first the folder for Server 2008.

If there is anything else I can do for you, please let me know.

Thank you.

Beginner
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Hello,

This one exist on my 2003 server. I have changed all the config files from to the correct network drive. Will test this asap.

Thanks so far.

Beginner
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Hello,

The backup did not work when i changed the local F:\ drive to the network drive letter G:\. Received the following error:
Failed to read property., Cannot enumerate streams in location., No access to backup location G:\ExchangeBackup\ or it does not exist. , File I/O error, The system cannot find the path specified

It realy does exist. Should i try to configure the UNC path? Like \\192.168.x.x\Share\folder ?

I need a different username/password to connect to the share. How do i configure this in the backup scripts?

Thanks so far.

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Hello Joey Verlinden,

Thank you for your reply.

It is recommended to use the UNC Path settings instead of mapped drives. If this does not work for any reason, you can use following workaround:

  1. You need a share, that is accepted by the backup wizard (e.g. temp_path) that is replaced later with the target (e.g. target_path)
  2. Create a backup plan to a share or drive that is accepted from the product but is not your real target (e.g. temp_path). At the credentials, provide the credentials that you need for the target destination (e.g. target_path).
  3. Save the backup task and close the Acronis Recovery for MS Exchange Management Console.
  4. Navigate to the folder, you already find at \Documents and Settings\All Users\Application Data\Acronis\Scripts and open the new created script in a text editor (e.g. notepad)
  5. At the script replace the 'wrong' (e.g. temp_path) entered path with your target path (e.g. target_path) and save the file.
  6. Restart the Acronis Remote Agent service 
  7. The backup task will now save the backups at the target.

If there is anything else I can do for you, please let me know.

Thank you.

Beginner
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Problem is solved Peter! The last procedure was the solution. Thanks!