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E007A00C: Cannot Connect to Computer 'server.domain' Access denied

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After install the latest build for my Acronis Recovery for Microsoft Exchange Version (1.0.0.239) the following error occurs after try to connect to my exchange server:

E007A00C: Cannot connect to Computer 'server.domain'. Access denied.

What can I do? A restart after installation was done!

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Hello Justus,

Thank you for using Acronis software.

Please check out the pre-installation steps on page 10 of the user guide for your product. What MS Exchange Server you want to backup?

Let me know if you need additional help please.

Thank you.

Beginner
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Comments: 1

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Hi!

Thans for you response to my question. I found no pre-installation steps in the user guide. Installed Exchange Version is Exchange 2007 SP3 (08.03.0083.000).

I need more help!

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Hello Justus,

Thank you for your reply.

At the user guide, navigate to page 10, chapter 1.6.

For your MS Exchange 2007, you need the Microsoft Messaging API and Collaboration Data Objects 1.2.1. Current version is 6.5.8244.0. If you have an older version installed, you have first to uninstall it. For the download and instructions, please follow this link to the MS knowledge base.

Try to install the Acronis Management Console on the same machine, as you then install the Agent for Exchange. For all connection issues, please see this article from our knowledge base.

Please let me know if you have additional questions.

Thank you.