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member invoke failed error

Beginner
Posts: 1
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I am having a real issue with Recovery for MS Exchange backing up an Exchange 2007 information store on a x64 Windows 2003 Server. I am using build #239 which I believe is the current build. Tasks are failing with the following errors-

task failed. Member invoke failed
Execution of task failed
Error on executing bytecode
Member invoke failed

It doesn't matter what the task is, full backup, clean-up, they all get this message in the log. I have read many other posts about the "member invoke failed" error, but no clear solution. This is extremely frustrating. I also read support responses that stated that the errors can be ignored. That is not very comforting, especially since the status of the tasks is "failed". I am about ready to give up using this product. Can anyone help me?

Forum Star
Posts: 88
Comments: 4769

Hello Greg,

Thank you for your post and welcome to our forum. I will do my best to help you.

I am sorry for any inconvenience, unfortunately issues with the member invoke failed error need to be investigated.

Please collect the AcronisInfo report and contact our Support team.

I am confident that we will resolve this problem.

If you like additional assistance, please let me know.

Thank you.

Beginner
Posts: 0
Comments: 1

I am having the same issue please help.

Beginner
Posts: 0
Comments: 2

Hello,

We are evaluating the Acronis Backup and Recovery Advanced product for SBS and have been relatively happy with the results on all fronts thus far.

We have also begun evaluating the Exchange backup product and we are having exactly the same issue descibed in the reply posted by Greg Mitchell above when performing a clean up atsk of the exchange backup target.

error message received:

task failed. Member invoke failed
Execution of task failed
Error on executing bytecode
Member invoke failed

Please assist asap as the delivery of effective and diligent support delivery is key in determing which product to ultimately deploy accross our as well as our clients enterpirse.

Our enteprise is currently utilising the Backup Exec product for which we are now seeking alternatives.
Acromnis suite of products are being considered as being one of those altrenatives.

Many Thanks,

Glen Andrew
enyuka.com

Forum Star
Posts: 88
Comments: 4769

Hello Marie and Glen,

Thank you very much for your posts. I will do my best to help you with this issue.

Problems with the member invoke error message need to be investigated individually. Please collect this report and contact our Support team directly for immediate assistance.

Glen, if you would like to receive urgent support, please contact our Support team. We offer technical support for the duration of the trial period. You can collect this report and contact our Support team directly so that we may assist you.

I will also follow-up with a private message and provide you with contact details of our Sales rep in your area, he will be able to provide you with pre-sales technical support.

If you need additional assistance, I would appreciate if you can get back to me.

Thank you.

Beginner
Posts: 0
Comments: 2

Hi Anton,

I have tried to register the products as is required prior to getting support.

I have registered this product on the support portal but it still does not reflect as registered product although it specifies that it is successfully registered.
see below:

Products Registration
- Successfully registered

I have also compiled the report and am ready to submit it but not able to.

Please advise.

Thanks,

Glen

Forum Star
Posts: 24
Comments: 3268

Dear Glen,

Thank you for the follow-up and for keeping us posted.

I have checked your account: somehow our system failed to recognize the trial licenses you have as valid. I have forwarded this information to our website team, and meanwhile I've created a case for you (#01082968), and will send you the follow-up message from it in a minute. Please kindly reply to it with the  diagnostic information you've gathered.

Thank you once again for cooperation. Looking forward to your reply!