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Internal error: write outside of allowed area

Beginner
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Comments: 7

I am now attempting to image/deploy Lenovo T470 laptops.  (Windows 10, TPM 2.0 enabled, Bitlocker turned off and  disk decrypted)  

Imaging completed fine without errors.  I imaged the 3 partitions on the physical disk as I normally would.  

Booted the target T470 using a PE USB stick.  Deployed image to this laptop fails with following error:

******************************************************************************

Host '10.0.x.x' has failed the deployment.
Additional info: 
--------------------
Error code: 1
Module: 52
LineInfo: 6934824D6BD2F6B4
Fields: $module : "osd_server_vs_1749"
Message: Host '10.0.3.170' has failed the deployment.
--------------------
Error code: 1
Module: 51
LineInfo: E3394061D0E3A340
Fields: $module : "osd_server_vs_1749"
Message: Failed to deploy the master image.
--------------------
Error code: 1
Module: 7
LineInfo: CE31472D2102C9F
Fields: $module : "osd_server_vs_1749"
Message: Internal error: write outside of allowed area

*******************************************************************************

 

The laptops are the same Make Model, spec. etc.

This is also the first deployment with TPM 2.0 active in BIOS.  I could not find any clue as to this problem.

 

Thank you in advance for any assistance.

 

Chris

 

Forum Hero
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mvp

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What version are you using?  Did you grab the 1749 release?  It's supposed to support all current versions of Windows and secure boot.  I don't use TPM/secure boot so can't test.  In the past, I would disable secure boot, image/deploy and re-enable if need be.

In reply to by Bobbo_3C0X1

Beginner
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Using version 1749.  

 

No difference with secure boot off.  

 

Still fails at end of task with Internal error: write outside of allowed area.

In reply to by Chris L.

Beginner
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Also have shut off TPM 2.0 and reimaged.  Same error.  

 

 

Beginner
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Experiencing this issue with HP 820G4 128GB NVMe SSD.

 

I tried changing deployment settings (universal deploy, unicast and multicast, etc.) with no success. I am able to successfully pull the images to the laptops when booting from the standalone media. I even set up a new test server to see if I was able to successfully deploy but still receive the same error when booting to the PXE server.

Beginner
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Same issue here. Just posted about it as well. Dell Optiplex 7050 desktop with onboard Samsung PM961 NVMe 256 GB.

Beginner
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There is a problem with the 1749 release.

Unfortunately you'll have to:

Uninstall build#1749 and install build#1755. In order to completely reinstall product you should:

- Navigate to program files and features- remove all components that belong to Acronis Snap Deploy

- Navigate to C:\Program Data\ and remove Acronis folder completely

- Navigate to C:\Program Files(x86)\Common Files and remove Acronis folder

- Navigate to C:\Program Files\Common\ and remove Acronis folder.

 

I also had to make new bootable media and a new image of the laptop.  But the problem has been solved. 

 

Beginner
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Where did you get build 1755? Is that a beta build? Did a Acronis Rep send you a link for the download?

Beginner
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Got it from support.  It does not indicate that it's Beta.

Beginner
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My issue was also resolved with build 1755 which I acquired from contacting support. 

Beginner
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Same issue here.  Can someone send me a link to build 1755?  

Thanks all

Beginner
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Same issue here. 

Can someone send me a link to build 1755?  

Thanks.

Beginner
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I am also wanting the latest build.  I have an open support ticket for the same issue and have requested the link with no response yet.

I wish Support would just post the new builds here on the forum without the need for everyone to start requesting.

 

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Hello Everyone,

I've uploaded a copy of 1755 to our FTP server. To access FTP:

•    Click on the following link [https://cftp.acronis.com/confirm/xd6scgduirbha2zlwcehv4af3np7qrasrf6ner0iggfrl2oy3n8e4eaqhjugrtmj] and copy the link to the FTP account you’ll find on the opened page. 
•    Open Windows Explorer (e.g. click My Computer). 
•    Paste the copied link into the address bar of Windows Explorer. 

To learn more, check: https://www.youtube.com/watch?v=tG499XLTEos 

Alternatively, you can upload the files via FTP clients. Please use the following link and credentials:

ftp://qa8uoeettj:x68hkicvv4@cftp.acronis.com/
Username: qa8uoeettj  
Password:  x68hkicvv4  

To learn more please visit the following KB article http://kb.acronis.com/content/5991

Thank you, 

Beginner
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After updating I have a new problem to deploy my image file.

I Tried to create a new image because I have this error but it was the same result.

event code="5" id="39" level="4" line_tag="0x70E26A1BA387E775" message="Source '\\**\**\***.tib' is unavailable." module="126" time="1507541879"

Beginner
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Dominique,

I would assume a new image created with 1755 would have corrected that issue.  Unfortunately, I haven't had time to test out 1755.

Did you make new bootable media using 1755?

Beginner
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Ekaterina,

Do you recommend doing a clean install of the new build or is "upgrading" on top of 1749 sufficient?

Per Chris L's post on a clean install:

Uninstall build#1749 and install build#1755. In order to completely reinstall product you should:

- Navigate to program files and features- remove all components that belong to Acronis Snap Deploy

- Navigate to C:\Program Data\ and remove Acronis folder completely

- Navigate to C:\Program Files(x86)\Common Files and remove Acronis folder

- Navigate to C:\Program Files\Common\ and remove Acronis folder.

 

Beginner
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Thanks all.

I do a clean install and create a new image (v1755).

Deployment succeed but how could I do with my older image file please?

Beginner
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I can confirm that re-capturing the image using build 1755 and re-deploying worked.  Dominique, do you have a machine with the image available that you could re-capture using Master Image creator?  

In reply to by CBC-KC

Beginner
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I created a new boot PE USB.  The Acronis boot doesn't work properly with the share location and the Lenovo T470.

Beginner
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Chris, did you integrate the network/storage drivers into the PE image?