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Network card not recognized by Server PXE (based Linux)

Thread needs solution
Beginner
Posts: 4
Comments: 5

I have new Dell computer T3620 with On board LAN card I219-LM.

When the computer boot it recognize the PXE server, But, when the GUI is appeared its says… "No network interface are available". I know the PXE server based on Linux don’t have this network lan driver.

I created PE for PXE with the driver for the following network card.

But without success.

What can I do? What I am doing wrong?

Please help

Amir

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Regular Poster
Posts: 0
Comments: 202

Hello,

Please make sure that the driver is compatible with the version of WinPE: if 64-bit WinPE is used, then 64-bit driver must be used.

Best regards.

Forum Hero
Posts: 62
Comments: 7495

What version of SD5 do you have installed? I've been using 1660 beta and it detects these Nics fine. 1690 beta is released as a sticky in the forum and is essentially the same build with newer driver support as well.

When upgrading over the top of another version, some uses are needing to remove the PXE component from the server, reboot and then reinstall just the Pxe component by itself and that may help it to pick up for all systems again.

As for WinPE, if you want add your own winpe drivers, get the dell PE driver pack for the version of ADK you are using - speaking of, what version did you use - use the Windows 10 ADK 1511 (1607 didn't work in 1666 or 1660 beta - not sure if it works in 1690 beta yet or not - i doubt it if it's the same build). The newer your WinPE, the better driver compatibility you'll find out of the box.

For Dell though, you can get winpe storage and NIC driver packages to inject in WinPE.

http://en.community.dell.com/techcenter/enterprise-client/w/wiki/11530.winpe-10-driver-pack

Beginner
Posts: 4
Comments: 5

Hello,

Well I just updated now the Snap Deploy5 Ver. from 1660 to 1690 and now I don’t have any problem at all. Now the new computer Dell T3620 is recognizing the PXE server based on Linux. Great :)

Thanks

Amir Tuson

Forum Hero
Posts: 62
Comments: 7495

Awesome - glad to hear it!

Beginner
Posts: 0
Comments: 2

Why do the instructions for this need to be so cryptic? I've never build a WinPE image in Acronis and the documentation is lacking to say the least. As the best solution is for Acronis to update their package, messing around trying to force drivers for use with PXE is a PITA.

Forum Moderator
Posts: 113
Comments: 4341

BHITS RPPEO wrote:

Why do the instructions for this need to be so cryptic? I've never build a WinPE image in Acronis and the documentation is lacking to say the least. As the best solution is for Acronis to update their package, messing around trying to force drivers for use with PXE is a PITA.

Hi! 
There is no simple way to inject 3rd-party Linux drivers into Acronis bootable media environment, since it's built on specific vanilla Linux kernel and drivers should be applicable to this kernel. To get there we usually look for the sources of the required drivers and use these sources to build these drivers for our kernel. This can be done by contacting our support team with details of the particular device (PCI ID of it or system report from the affected system) which cannot be recognized.

The WinPE-based solution would use Windows drivers for the device which you can add by yourself while creating the WinPE media, so it's an easier and more straightforward approach.