Skip to main content

Snap Deploy 5 Trial - Machines not ready

Thread needs solution
Beginner
Posts: 8
Comments: 4

Acronis Snap Deploy 5.0.1.808

Agent - 5.0.1.808

My trial license is still valid.

I've been using the trial successfully for a while but suddenly when I add new machines they never appear as online. Theyr'e always "not ready"

I've searched the forums but haven't been able to find anything useful.

Is there a fix for this issue?

 

0 Users found this helpful
Support specialist
Posts: 0
Comments: 469

Hello Kevin,

could you please share more details on the issue?

- Do these machines have Windows Acronis Snap Deploy 5 Management Agent installed or you boot them with Linux-based Acronis Snap Deploy 5 Agent? 

- If they have been booted from Linux-based Acronis Snap Deploy 5 Agent, do they detect the network (whether the NIC is detected by bootable media or not)?

- If these machines are in Windows with Acronis Agents installed, do they have access to Acronis OS Deploy Server?