Skip to main content

Can't uninstall True Image 2015 for PC: Runtime Error

Thread needs solution
Posts: 1
Comments: 0

I get this error message when trying to run or uninstall: " Microsoft Visual C++ Runtime Library Runtime Error! Program: C\Users\000-000\AppData\Local\Temp\2E7C6DA5-4D... This application has requested the Runtime to reminate in an unusual way." Any ideas on how to get past this to uninstall and reinstall?

0 Users found this helpful
Posts: 93
Comments: 20506


welcome to these public User Forums.

I would suggest trying the Acronis Cleanup tool to try to uninstall your old ATI 2015 application if the normal uninstall process is failing to do so.  See the link to the tool in my signature.

Note: after using the tool, restart the computer to complete the action.  Be very careful if making changes to the Windows Registry per the documentation for the cleanup tool.