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I read in the True Image user guide that "Warning! Your old and new hard drives must work in the same controller mode (for example, IDE or AHCI). Otherwise, your computer will not start from the new hard drive."

Does that mean that one cannot use True Image 2016 to clone your old HDD to a new SSD RAID array?

If not, does anyone know how to achieve this?

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You can.  First, make a full disk image backup (just in case). 

If you're using Win 8.1 or Win 10 - the drivers are probably already on your system which are needed to load as either RAID or AHCI (depending on which way you're planning on moving to).

If you switch in the bios and get a BSOD as a result, switch back to where you can boot in Windows and then run the Microosfot coversion tool:

The power off and switch in the bios and you should be good.

If you're unable to use the microsoft tool for some reason, then you just need to run Acronis Universal Restore to generalize the hardware first and then it should boot.  You'll need to install your drivers again though if you generalize the system with Universal Restore, but if you want to switch and boot, it's a small price to pay.

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Hi Guys.

I'm having compatibility issues AHCI vs RAID on DELL Latitude E6430s (only one disk).

Normal bios is set to RAID.

I have to change to AHCI to boot USB media because of Failure to load Linux Kernel error.

I can create a full backup "Successfully"

Afterwards I have to change back to RAID to boot windows.

So I have 2 questions...

1/ Can I trust the backup???

2/ Is there a way I can create a newer version of the USB boot media from my (rather old) T.I. 11

Please also can there be a method created to update account email addresses.



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Dave, welcome to these User Forums.

Your ATI 11.0 backup made after switching the SATA controller mode from RAID to AHCI should be fine provided that you remember to make the same switch should you need to do so in a recovery scenario.

The key issue here with the TI 11.0 Rescue Media is that there is no RAID support in the Linux rescue media and given the age of this product version, no easy way to make alternative rescue media such as using Windows PE, which can be done with later versions of ATI.

The other issue here is that TI 11.0 is not intended to support beyond Windows Vista due to its age, so if you are on a later version of Windows, i.e. 7, 8.1 or 10, you should consider upgrading to a more recent version of ATI.

I am not sure I understand the point about account email addresses?