Authentication Settings Connection Failed
I installed TI 2016 on my wife's new Dell laptop and tried to institute a backup scheme. I'm using TI2016 on two other Windows 10 computers using the same procedure I'm trying now, and they work fine, but I can't get past the Authentication Settings screen because I get a Connection Failed message no matter what I do.
I DO see the Synology NAS using Windows Explorer. In TI 2016, I browse to \\diskstation or to \\192 . . . (it's IP address), and in both cases, the authentication settings window opens up. I enter the same Synology credentials I use if I'm navigating to the NAS through my web browser, but I just get a Connection Failed message.
I've reviewed KB 58004 but it has not helped.