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Backup options

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Beginner
Posts: 2
Comments: 1

I am getting the following error when I click on Backup Pptions in Acronis Cyber Protect Home Office:

 

An error occurred either during connection or on the server. Check your Internet connection, or try to sign out, restart the program and sign in again.

To access the online resource manually, enter the event code at: https://kb.acronis.com/errorcode/
Event code: 0x01900009+0x00040014+0x00040014

 

I can't find any information in the Acronis Knowledge Base on this particular issue. I called the Acronis Help Desk but, that was a huge waste of time. 

Has anyone else encountered this problem? Would anyone have a suggestion on a fix?

 

 

 

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Legend
Posts: 110
Comments: 29184

Duplicate of topic in ACPHO forum.