Error during backup
I am running Acronis True Image 2016 and I create a backup every week on my computer running Windows 10 Home. My computer is up to date and I have had no recent issues. However, when I ran the backup this morning I got a message stating "The file is corrupted. A possible reason may be poor media quality. Please press Retry to continue with Volume 1 or press Cancel to cancel the operation."
I tried pressing retry but the same message came up so I hit cancel.
I did search the knowledge base as the details stated but it did not come up with anything.
The event code is 0x0004000D+0x0004000D.
Any assistance would be greatly appreciated.
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