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Explorer won't open up image files

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Beginner
Posts: 5
Comments: 4

Windows Ten Explorer won't open up my last image of my old Windows Seven install. I want to send my old sticky note file to Windows Ten. A green progress color gradually fills the loading bar but the image never opens. I downloaded a tib file patch but it didn't help.

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Legend
Posts: 106
Comments: 26700

Kevin, just looking at your screenshot shows one reason for your issue here!

_inc_b5_s255_v1.tib

If you are creating 255 incremental backups for each backup version chain, then Explorer has to work through all those incremental files in order to find all the files that are to be shown!

All I can suggest at this point is to either leave it to work for as long as it takes, or else restore the backup to a spare disk drive, again giving it as much time as it needs to complete!

Beginner
Posts: 5
Comments: 4

Hi Thanks,

So what is the preferable way to do backups then? I just set it to do backups with the apple time machine model in mind.

 

Legend
Posts: 106
Comments: 26700

Kevin, with older versions of ATI such as 2016 where incremental backups are created as separate files, my personal preference is to keep those chains short by using the default option of only having 5 or 6 files before a new Full backup and new chain is created.

The reason for this is that longer chains are at greater risk if any single file within the chain goes bad, gets damaged or corrupted for any reason.  If file 5 of a chain of 255 goes bad, then all the subsequent files are lost for that chain!

With ATI 2020 and later versions, Acronis have changed the technology for Disks & Partitions backup to consolidating all incremental slices within the initial Full backup image file.  To do this they have changed to using .TIBX files for these backups.  These files grow in size as the chain is grown but are more robust and safer, i.e. single files cannot be accidentally deleted etc.
I have started using longer backup chains with my ATI 202x backup tasks but again keep the total to a maximum of around 30, i.e. a daily incremental backup and new chain each month.

Beginner
Posts: 5
Comments: 4

Oh! Here is an update. It will not load no matter how long I wait nor will it restore an image. I have to manually show Explorer the location of all 255 images before it will open anything but when you try to open the next layer of files it asks for the location of al 255 again. i would have to manually click each image about 3000 times to even get close to how deep the file i am looking for is buried.    Somehow when I upgraded to Windows Ten Acronis lost the path to the files.

Legend
Posts: 106
Comments: 26700

Kevin, what version of ATI was used to create the backup chain and are you using the same version to try to open it?

Beginner
Posts: 5
Comments: 4

Hi,

 

The backups were created on Acronis True Image 2016 on a Windows Seven Ultimate install. I am trying to open them with Acronis  True image 2016 on a Windows Ten Install.

Legend
Posts: 106
Comments: 26700

Kevin, there shouldn't be any issues with opening a backup created by 2016 with 2016 which brings us back to the earlier issue with the very large number of incremental backups involved.

Have you tried to open the original full backup file in Explorer?