Failed to open backup - make sure backup location is accessible
I am trying to recover my C drive from a backup using True Image 2016 - this has the windows system on it. I follow the instructions and restart my computer as requested and after some delay I get an error
Failed to open backup make sure backup location is accessible ... file may be corrupt ...
I have tried removing the backup from the backup list and adding it in again and reconfiguring; I have tried an earlier backup on another disk; I have tried moving the backup files into their own directory,
I have been unable to find any other solutions. Help please.
Note that the backup file is not corrupt as I can recover directories but I am wanting to recover the windows system so it must be losing the backup when I reboot