I am trying to back up the entire pc and I keep getting a message saying Queued.

I am trying to back up the entire pc and I keep getting a message saying Queued.
I rebooted the computer and am still getting the same message.
For some reason my cd drive keeps opening and closing with nothing in it.

Thanks for the quick response.
CASE IS CLOSED
The system resolved itself somehow.
I was able to do the backup.
I am going to look at the sites that were sent to me and do what you said.
Thanks again,
Art
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Good deal. If the backup is working with VSS now, I'd leave it as is. If this comes back or continues to be an issue, then go ahead and disable VSS temporarily for Acronis Backups. Both should be fine, either way, but best to let it use the default backup method if things are working ok.
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(01). MVP WinPE Builder (02). MVP LogViewer
(03). MVP Google Drive (04). Cleanup Utility
(05). Cloning Correctly (06). Clone vs Backup
(07). Community Tools (08). Contact Support
(09). Product Documentation (10). OS MBR vs UEFI
(11). BOOT MBR vs UEFI (12). Common OEM Drivers

Thanks again for your response.
To be honest, I don't even know what VSS is.
Art
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Bascially, it's Microsoft's tool for allowing files/folders to be backed up while they are in use - even the locked ones that are required for the OS to run while the backup is occurring. Essentially, it makes a snapshot of the system at the point in time that the backup starts and then backs up those files instead of the actual files themselves.
Volume Shadow Copy Service Overview
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(01). MVP WinPE Builder (02). MVP LogViewer
(03). MVP Google Drive (04). Cleanup Utility
(05). Cloning Correctly (06). Clone vs Backup
(07). Community Tools (08). Contact Support
(09). Product Documentation (10). OS MBR vs UEFI
(11). BOOT MBR vs UEFI (12). Common OEM Drivers

Thanks for the information, I appreciate it and will look into VSS.
Art
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(01). MVP WinPE Builder (02). MVP LogViewer
(03). MVP Google Drive (04). Cleanup Utility
(05). Cloning Correctly (06). Clone vs Backup
(07). Community Tools (08). Contact Support
(09). Product Documentation (10). OS MBR vs UEFI
(11). BOOT MBR vs UEFI (12). Common OEM Drivers