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Mount image in read/write mode

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Beginner
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This used to be possible in TIH 2015.  Is this no longer available?  If so, why?  That was the reason why I've stayed with Acronis so long.

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Legend
Posts: 105
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Bryan, please see the post https://forum.acronis.com/forum/82862 where this question has been brought up previously and links to a document describing discontinued feature for ATIH 2015 which also did not have the ability to mount images in read/write mode.

Forum Hero
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You should be able to double click a .TIB file and have it open in Windows file explorer automatically, or right click a .TIB and select the mount option, which basically does the same thing.  When I try the mount method, nothing ever happens though, but double clicking the file, works as expected.  To my knowledge, there is no WRITE mode with ATIH 2016 though (has anyone ever been able to actually write new data to an existing .TIB - seems like that would be a bad idea so perhaps that's why it was removed if it was a feature in earlier versions)?.  

Using the double click method in ATIH, you can navigate and copy/paste from the image, but not make changes directly to a mounted image. 

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Forum Moderator
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Hello Bryan

We've already registered such requests to put this feature back. I've added your feedback to the list, so our product management can estimate the frequency.

Thank you,

Beginner
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I realize this is a very old chain but I want to also register my wishes that the read / write feature be brought back.  I used it very little in the past but when needed it was extremely nice to have.  I desperately needed it today, but the feature is missing.  To those concerned about modifying the image, that didn't happen as the changes you made to the mounted image were saved as an incremental file, you could always go back to the original.

Now I have to restore, delete a huge file then reimage. It would be so nice to just delete from the mounted image.

Forum Moderator
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Dennis, thank you! Registered your feedback in TI-35834 Return mounting partitions in read/write mode. 

Beginner
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Comments: 2

Hello,

Sorry to resurrect an old thread once again, but I just purchased True Image 2021 and it is still impossible to mount a .tib Read/Write like I could in my old version of True Image 2010. Lack of this feature has made it impossible to recover access to User folders. We really need this feature back. I have many .tibs saved from old machines before they were decomissioned and I specifically upgraded so that I'm not using a 12 year old product, but this limitation alone would be a reason for me to request a refund.

I guess I'm forced back to installing True Image 2010 for now. I'll wait a week or two if by some miracle this functionality is restored, otherwise I'll be requesting a refund of me 3 TI 2021 licenses. Same really. Thanks to anyone who reads this and thank you to Ekaterina if you would care to escalate this once again. Seems very silly to have to go back to a 12 year old product to simply be able to gain write access to a .tib again.

Thank you and be well everyone.

Legend
Posts: 105
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Matthew, welcome to these public User Forums.

Sorry but what does being able to mount a .tib file in Read/Write mode have to do with being able to access any of the contents of the backup image file?

The purpose of Read/Write mode was to allow changes to the backup data to be made then saved by creating a further .tib file with those changes!

ATI 2010 only was supported for use with up to Windows 7 and not for any version of Windows beyond that, so you are going to hit other issues trying to install it on any current supported version of Windows, i.e. 10.  Only ATI 2015 and later was supported to be installed on 10.

See KB 65547: Acronis True Image 2021: how to restore files from a backup (Windows) and scroll down the page to 'How to restore files in File Explorer' which you should find easier to use if only wanting to recover some files, allowing you to use normal Copy & Paste commands.

Beginner
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Hey Steve,

Thanks for the reply. The reason why I would need read/write is because once I mount the .tib, I cannot access any user password protected files because I can't change ownership without write access. Give it a try if you could because maybe I'm doing something wrong. Mount the .tib, navigate to C:\Users\"Whatever User", and try to access their Desktop, Documents, etc. If the user account was originally password protected, it will say "Access Denied" and take ownership under the "Security" tab. You can then go to the security tab and take ownership, but can't commit the changes because everything is "Write Protected."

Thanks and be well.

Legend
Posts: 105
Comments: 24801

Matthew, I have tested opening a number of different backup images from other PC's that I have captured when doing repairs for friends & family and have had no issues with opening the user desktop or documents etc when just double-clicking on the .tib / .tibx files in Explorer.

Those users had account profile passwords set which I didn't need to use, so not sure whether you are referring to a different type of password protection in your reply above?

Several options come to mind for how to proceed here:

  1. Restore the .tib / .tibx backup image to a spare disk drive or Virtual Machine disk.
  2. Try accessing the backup file using the Linux version of the Acronis rescue media (which doesn't play by the same rules as Windows PE or OS for permissions etc).