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Fairly new to Acronis True Image and thinking of moving on to the 2017 version, but have question about ransomware.  Tried to find 'Ransomware' in documentation and FAQs, but no result. I'm not technically knowledgeable, so I'm turning to this forum.

Currently using ACT to back up to an external harddrive and have Rescure Media.  If I get hit with ransomware, will it stop me from restoring the computer from the harddrive?

If I get Acronis Cloud, can I restore from there with the rescue media?

Hope you can help me or direct me to where the info is.



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Mike, welcome to these user forums.

There is no specific information in the Acronis documentation or FAQ's about ransomware but there have been a number of posts in the forums that have discussed this.

See posts: 
118702: Acronis True Image 2016 vs Ransomware  
114970: Ransomware: mount/enable destination USB Disk as Pre-command and unmount/disable as Post-command?  
118140: Ransomware  
109928: Hypothetical: When restoring after ransomware encrytion wipe drive(s) first? 
118528: Ransomware / How to backup to Synology NAS with different user credentials?
124738: Ransomware paranoia - How to prevent backups

Protection against Ransomware or any other type of malware is really a matter of good practice.

  • Limit the use of Administrator accounts for users who do not need this level of authority.
  • Keep the Windows OS fully updated with all critical updates plus keep other applications / programs equally updated to avoid being hit with exploits for known 'holes' in the same.  Most importantly, keep all security software fully updated (Firewall, Antivirus, AntiMalware/Spyware/Exploit etc).
  • Do not open email attachments from unknown sources or when received unexpectedly from anyone, known or not.  Always check that the file extensions for attachments are what they purport to be, i.e. do not be fooled by OpenMe.PDF.EXE type renaming.
  • Be safe when browsing the internet - avoid obvious sources of malware.  Use a Sandboxed web browser where possible.
  • Make multiple different backups of system data to different locations, keep some offline/ disconnected from the system or network.
  • To sum up the above, use Common Sense when using your computer.