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Beginner
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i am trying to clone a drive but i am being told to restart computer after which nothing happens. i am using windows 10

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Legend
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Brian, the clone operation cannot be performed from within Windows because you will be copying / cloning the whole operating system content.

The most likely reason why 'nothing happens' after you restart the computer is that the default Linux based Acronis rescue media that is used when doing this is not compatible with either your BIOS settings or cannot detect the hardware installed in your system.

The first recommendation to you is to use the Tools > Rescue Media Builder option within the ATIH 2016 GUI to create a bootable CD (or DVD) - you can start by making the first option - Acronis Bootable Rescue Media (Recommended for most users) and try to boot your computer from that media.  

If you get the same situation with nothing happening, then try the second option to create WinPE based media with the Acronis plug-in - again this can be created on DVD (or on a spare 1GB or larger USB memory stick).

If the WinPE Rescue Media gives the same symptoms, then it is very likely that you will need to change some of the BIOS settings on your system, in particular, to disable the Secure Boot option.  If you have a UEFI BIOS system, then you will need to make sure that you are selecting the UEFI CD/DVD drive option and not the Legacy CD/DVD drive if offered.

Please see the following KB documents on the subject of Cloning.

https://kb.acronis.com/content/56634

https://kb.acronis.com/content/2931

These include a video tutorial showing Cloning being performed.

Beginner
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Comments: 1

Some older versions of Acronis use a bootloader on computers with very forceful bios (like MSI laptops)... you actually need to re-order the bootloader in the boot order on some machines. If it is there it will literally say "Acronis Bootloader". Also consider enabling UEFI and Legacy (aka UEFI with CSM) together so it can access all connected drive options during bootload. If it isn't there, then this is not the solution to your current issue. I know this post is VERY late, but I just discovered this solution while looking through bios (using a copy of 2017 and 2016 True Image)

Acronis Support
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Dear Joshua Rhine,
Thank you very much for sharing such useful information.