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The serial number has already been registered.

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Beginner
Posts: 2
Comments: 1

Hello. I bought a license Acronis Cyber Protect Home Office Advanced 1
Computer - 1 year subscription Includes 500 GB of Acronis Cloud Storage, but I can't activate the key in my account. Writes that it is already registered.

0 Users found this helpful
Legend
Posts: 110
Comments: 29184

Alexander, welcome to these public User Forums.

Any issues related to subscription serial numbers and registration need to be addressed directly to Acronis Support who can best help resolve these.

See How to get support?

Acronis Forum Engineer
Posts: 0
Comments: 686

Hello Aleksander!

From what I can see in your account the license seems active.

Could you please tell me if everything is resolved?

Thanks in advance!

Beginner
Posts: 2
Comments: 1

Jose Pedro Magalhaes wrote:

Hello Aleksander!

From what I can see in your account the license seems active.

Could you please tell me if everything is resolved?

Thanks in advance!

Hello Jose. Yes, problem solved

Acronis Forum Engineer
Posts: 0
Comments: 686

Александр Вульферт wrote:
Jose Pedro Magalhaes wrote:

Hello Aleksander!

From what I can see in your account the license seems active.

Could you please tell me if everything is resolved?

Thanks in advance!

Hello Jose. Yes, problem solved

Thanks for updating!

I am glad you managed to solve the issue!

Cheers! 

Beginner
Posts: 1
Comments: 3

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Acronis Forum Engineer
Posts: 0
Comments: 686

ricardinio miler wrote:

Thanks for helping with this question! I have the same situation.

Hello Ricardinio!

What product are you are using? Because under your account I can't find any purchase or registered product/key.

Thanks.