[SOLVED] very slow application startup time reintroduced
ATIH 2016 b6027
The issue that ATIH takes very long time to startup is back with b6027. We have had this issue in the ATIH beta.
After confirming the UAC dialogue the app window needs 23! seconds to come up. Meanwhile In the Taskmanager there is nothing crucial happening at all.
Please investigate this issue.
“The good thing about computers is that they do what you tell them to do. The bad news is that they do what you tell them to do.”
– Ted Nelson
True Image Home 2009-2019, Disk Director 12
USAGE: ultra low noise Acronis / Microsoft Lab / Gaming rig:
Intel i7 7700k @ 4,8 GHz, 2x16 GB DDR4 3000 MHz
Storages: two Samsung 970 EVO 1 TB NVMe, Samsung 850 EVO 500 GB SATA-3, WD 2 TB USB 3.0, Samsung 960 EVO 512 GB NVMe USB 3.1
USAGE: ultra low noise, energy efficient versatile ITX-based NAS:
Intel i5 7600T, 2x4 GB DDR4 2400 MHz, 2 onboard GBe NICs
Storages: Samsung 850 EVO 256 GB SATA-3, WD RED 2 TB SATA-3, WD 3 TB USB 3.0
Base OS: Windows 10 pro 1809
Hyper-V: Windows 7 SP1, Windows 8.0, Windows 8.1, Windows 10 RS6 Insider, Server 2016 / 2019
I have tried to reproduce this on other computers I have but all of them have a application startup time of about 7 seconds.
I don't know why ATIH is freaking out on my own computer reproducibly since the upgrade to 6027. Any ideas except uninstalling and reinstalling?
I have had same problem with ATIH2014 for VERY long time. My startup time is even longer (I just clocked 45 seconds !). I have been run ATIH2014 both on Windows 7 & Windows 10 platform and the problem have been on both systems. I have ATIH2014 just on one computer, so I can't say if it's something on the hardware, but all other applications have always been started normally and quite fast.
Hi Markku, this is kinda strange because I don't know why exactly this happens on a single machine and just for ATIH, same as you say.
Should I really open a ticket for this? It is quite annoying.
You can try performing a clean boot and enable only Acronis services.
This issue is gone. There was no update to Acronis but he have had some CU Updates for Windows 10.
My wife and I have identical PCs both running Windows 10. On my machine Acronis loads instantly whereas on my wifes machine it can take up to 10 minutes. If I do a fresh install what happens to my license count?
Any assistance would be appreciated.
If you do a fresh install, when it prompts for license, enter your key and it will tell you your licenses are all in use (if you've installed all of them) and ask you to replace one of the existing systems - just pick the same one again and it will remove the old instance and assign it to the new installation.
To do a fresh install, remove all ATIH products from control panel, then run the ATIH 2015 cleanup tool and reboot before reinstalling - there is no 2016 cleanup tool yet.
This thread is / was about ATIH application startup not OS startup @Technogod. Currently the issue is still solved for me.
A workaround is to completely uninstall Acronis, delete all Acronis ATIH releated files in Programdata and all Appdata folders, reboot and reinstall again. At least this worked for me.
Still have the same problem.
When backup is started, it takes up to 2 minutes for the backup to start.
Once it starts, backup speed is fine.This is very annoying.
Competitors back ups start immediately.
Willard, welcome to these public User Forums
This topic was raised for ATI 2016 which is long out of support and for which no further updates will be produced by Acronis.
The focus of this topic was related to the time taken for the ATI 2016 application to start up, not to time taken for backup tasks to start.
It is expected that a backup task will take time to get started while it gathers information about the source data selected for the task and invokes the Microsoft VSS snapshot service to create an initial snapshot of that source data, this all before the backup will write any data to your selected target backup destination location.