Unable to transfer ATI 2020 license to new machine
I've recently installed a quad NVMe card and the Softraid software appears to be messing up True Image 2020 since I moved to Windows 11. I've got fed up trying to get it working and want to transfer the license to a different machine so I can at least back that up.
I go through the transfer process via the accounts page, select the right copy of Acronis press the transfer all licenses button, type in the registered email and password then I get a "that's a 500 error" Opps something went wrong, try to refresh the page or contact our support.
I've refreshed the page 20 times, now trying to get support involved but it appears that it is not in support anymore.
Any ideas?, as this appears to be an Acronis problem.
Thanks in advance
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