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Uninstalling True Image 2016 fully. Reinstalling a fresh copy without any backups

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Beginner
Posts: 3
Comments: 5

I have backed up all my data on external hard drives and would like to start fresh with my purchased version of the 2016 true image as if I have never loaded this program before. and set up new parameters etc. I just cleared out all my backups and put new ones in without uninstalling, and it seems that every backup that I have set up when I first started have come back and are starting to work. I feel like Micky in the Sourcer's Apprentice trying to get all the water out of the building..

Regards,

Millard

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Legend
Posts: 109
Comments: 27752

Millard, if you want to make a complete clean start, then uninstall ATI then use the Acronis Cleanup Tool to remove all residual data that gets left behind.  (link below in my signature)

Note: when reinstalling, make sure that you have no drives connected that contain any previous backup .TIB files, as Acronis will automatically search for such files and want to add them to the Backup list in the main application GUI.

Beginner
Posts: 3
Comments: 5

Steve Smith wrote:

Millard, if you want to make a complete clean start, then uninstall ATI then use the Acronis Cleanup Tool to remove all residual data that gets left behind.  (link below in my signature)

Note: when reinstalling, make sure that you have no drives connected that contain any previous backup .TIB files, as Acronis will automatically search for such files and want to add them to the Backup list in the main application GUI.

Steve, you are so incredibly helpful. I am sure that Acronis tech support could not do as well. A few follow-up questions. I have two .exe files for Acronis, which one do I run? I am sending you the files as they are set up my computer. Also, why not just get rid of any mention of Acronis on my two internal hard drives to make sure the installation is fully clean? I would also, but I am sure this is iffy, to go into the registry, right?

Regards,

Millard

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Legend
Posts: 109
Comments: 27752

Millard, the files shown in your screen image are all older versions of ATI 2016 for which the final version was build #6595 which you should be able to download from your online Acronis Account otherwise it can be downloaded from the Acronis Product Updates page which has download links to all the different version installers.

 Acronis True Image 2016 for PC ( Build #6595 )

The Acronis Cleanup tool will take care of the majority of the Acronis registry data so that you don't have to risk editing this yourself - the instructions on touching the registry in the cleanup tool documentation can be ignored when you are intending to do a clean install later.  It will also clean up all the various system folders where both program and application data is stored.

Beginner
Posts: 3
Comments: 5

Steve, Thanks again. I have Bitdefender total security 2016. I had to uncheck a lot of settings, as I got "malicious software"stopping the cleanup. 

Cheers,

Millard