[Win, Creators] NEW Acronis True Image 2016 Update 3 available!
Dear Acronis Community,
please be aware that we released a new Windows build of Acronis True Image 2016.
Build number for PC: 6589
This build adds WIndows 10 Creators update support and contains the fix for the following issue:
- Acronis True Image 2016 crashes on the latest Windows 10 x64 Creators Update on selecting Backup Destination
We will not have a new build for Mac in the scope of this update.
Feel free to contact me in PM if any questions.
Is it a known issue that Acronis upgrades fail due to the location of where you're saving the file? It's been happening for several versions and it's kind of annoying. After seeing it like 3+ times, I had to come to the forums and complain.
At least on Windows 10, don't save it to C:\Users\username\AppData\Local. The problem will only get worse as more people install malware prevention. I thought it used to get saved to %temp%? Either way folder you pick, the current one is just wrong.
In reply to From my Acronis account… by Steve Smith
You appear to have an older account interface than what I'm currently presented. Not sure when it happened, but for a few months at least. I can't remember if I had to select to use the new interface or what...
The update in question was from failed auto update or some such.
I actually go here when checking updates, rather than the account:
Mike, you should still be able to get to the older version of your Acronis Account - I keep links to both versions but find the older one is easier to navigate!
GUI will not show up
I just downloaded and installed 2016 latest version
on Windows 10.
When I start TrueImage its GUI doesn't show up.
But Task Manager tells me it is running.
I upgraded from a 2014 version which was working
almost good. But now nothing is working, can't take
backups. Very bad.
Panu, welcome to these User Forums.
Did you do the upgrade from ATI 2014 to 2016 using an Administrator account?
Have you restarted your computer since doing the upgrade?
Please try the above if not already done, you can do a Repair install if needed using Run as Administrator without needing to uninstall first.
Panu, if you have a backup of the C:\ProgramData\Acronis\TrueImageHome\Scripts folder then you could restore the files from this folder and get your task configuration back again. You will still need to reconfigure the tasks to ensure that all is correct and any schedule reset.