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ATI 2017, can't activate it

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Beginner
Posts: 8
Comments: 8

I did a Windows fresh install and after I installed again ATI 2017, I can't activate it

I have the serial number on my e-mail

Am I doing something wrong ?

Could anyone help me, please ?

Thank you

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Legend
Posts: 102
Comments: 22524

#1

See KB 58546: Acronis True Image 2017: Activating Full Version and KB 58554: Acronis True Image 2017: "You've exceeded the maximum number of activations for this serial number" which should help you.

Note: If you previously registered your ATI 2017 serial to your Acronis Account, then you can try signing in with your account credentials instead of using the serial number to activate the program.

Beginner
Posts: 8
Comments: 8

#2

I tried already.

I even reset the password, but I can't login

Last time when I had the same issue, I disabled the firewall and I was able to login but now I can't

Legend
Posts: 102
Comments: 22524

#3

Sorry, but you will need to contact Acronis to resolve any issues with account passwords or access or serial numbers.

Please send a private message to Ekaterina Surkova | Forum Moderator who can try to help you otherwise you will need to open a support ticket for non-technical issues.

Beginner
Posts: 8
Comments: 8

#4

Thanks

I did, I hope they can help me

Forum Moderator
Posts: 159
Comments: 5657

#5

Hello Attx,

please check your personal messages