ATI 2017, can't activate it

Thread needs solution
Attx
Beginner
Posts: 8
Comments: 8

I did a Windows fresh install and after I installed again ATI 2017, I can't activate it

I have the serial number on my e-mail

Am I doing something wrong ?

Could anyone help me, please ?

Thank you

Sat, 08/29/2020 - 13:12
Products: Acronis True Image 2017
0 Users found this helpful
Steve Smith
Legend
Posts: 102
Comments: 22524
mvp
#1

See KB 58546: Acronis True Image 2017: Activating Full Version and KB 58554: Acronis True Image 2017: "You've exceeded the maximum number of activations for this serial number" which should help you.

Note: If you previously registered your ATI 2017 serial to your Acronis Account, then you can try signing in with your account credentials instead of using the serial number to activate the program.

Sat, 08/29/2020 - 13:22

Acronis Links  :  Acronis Scheduler Manager  :  Acronis VSS Doctor  :  Backup Archive Compatibility  :  Cleanup Tool (ATIH 2010-2021) : Cloning Disks  :  Contact Acronis Support  :  Difference between Backup and Disk Clone 

MVP Assistant (Log Viewer) & MVP Custom PE Builder available from Community Tools page.
Acronis True Image User Guides available from Product Documentation page.
imTranslator for quick translation of language posts.

Note: Please do not expect any instant reply for private messages as I am often unable to access these due to forum timeout errors!

Products: Acronis True Image 9.0 - 11.0, 2009 - 2021  Disk Director 12.5 Acronis Revive
Attx
Beginner
Posts: 8
Comments: 8
#2

I tried already.

I even reset the password, but I can't login

Last time when I had the same issue, I disabled the firewall and I was able to login but now I can't

Sat, 08/29/2020 - 14:42
Products: Acronis True Image 2017
Steve Smith
Legend
Posts: 102
Comments: 22524
mvp
#3

Sorry, but you will need to contact Acronis to resolve any issues with account passwords or access or serial numbers.

Please send a private message to Ekaterina Surkova | Forum Moderator who can try to help you otherwise you will need to open a support ticket for non-technical issues.

Sat, 08/29/2020 - 15:15

Acronis Links  :  Acronis Scheduler Manager  :  Acronis VSS Doctor  :  Backup Archive Compatibility  :  Cleanup Tool (ATIH 2010-2021) : Cloning Disks  :  Contact Acronis Support  :  Difference between Backup and Disk Clone 

MVP Assistant (Log Viewer) & MVP Custom PE Builder available from Community Tools page.
Acronis True Image User Guides available from Product Documentation page.
imTranslator for quick translation of language posts.

Note: Please do not expect any instant reply for private messages as I am often unable to access these due to forum timeout errors!

Products: Acronis True Image 9.0 - 11.0, 2009 - 2021  Disk Director 12.5 Acronis Revive
Attx
Beginner
Posts: 8
Comments: 8
#4

Thanks

I did, I hope they can help me

Sun, 08/30/2020 - 16:22
Products: Acronis True Image 2017
Ekaterina
Forum Moderator
Posts: 159
Comments: 5657
#5

Hello Attx,

please check your personal messages

Mon, 08/31/2020 - 09:39

Best regards,
Ekaterina Surkova | Forum Moderator

Information provided AS-IS with no warranty of any kind.

To contact support, please follow http://www.acronis.com/en-us/support