ATI 2017, can't activate it

Thread needs solution

Attx

Beginner

Posts: 8

Comments: 8

I did a Windows fresh install and after I installed again ATI 2017, I can't activate it

I have the serial number on my e-mail

Am I doing something wrong ?

Could anyone help me, please ?

Thank you

Sat, 08/29/2020 - 13:12

Steve Smith

Legend

Posts: 109

Comments: 28247

See KB 58546: Acronis True Image 2017: Activating Full Version and KB 58554: Acronis True Image 2017: "You've exceeded the maximum number of activations for this serial number" which should help you.

Note: If you previously registered your ATI 2017 serial to your Acronis Account, then you can try signing in with your account credentials instead of using the serial number to activate the program.

Sat, 08/29/2020 - 13:22

Acronis Links : Acronis Scheduler Manager : Acronis VSS Doctor : Backup Archive Compatibility : Cleanup Tool (All versions) : Cloning Disks : Contact Acronis Support : Difference between Backup and Disk Clone : Repair program / settings

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Products: Acronis True Image 9.0 - 11.0, 2009 - 2021 Disk Director 12.5 Acronis Revive

Attx

Beginner

Posts: 8

Comments: 8

I tried already.

I even reset the password, but I can't login

Last time when I had the same issue, I disabled the firewall and I was able to login but now I can't

Sat, 08/29/2020 - 14:42

Steve Smith

Legend

Posts: 109

Comments: 28247

Sorry, but you will need to contact Acronis to resolve any issues with account passwords or access or serial numbers.

Please send a private message to Ekaterina Surkova | Forum Moderator who can try to help you otherwise you will need to open a support ticket for non-technical issues.

Sat, 08/29/2020 - 15:15

Products: Acronis True Image 9.0 - 11.0, 2009 - 2021 Disk Director 12.5 Acronis Revive

Attx

Beginner

Posts: 8

Comments: 8

Thanks

I did, I hope they can help me

Sun, 08/30/2020 - 16:22

Ekaterina

Forum Moderator

Posts: 237

Comments: 6959

Hello Attx,

please check your personal messages

Mon, 08/31/2020 - 09:39

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