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ATI 2017 no longer remembers automatic cleanup setting

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Beginner
Posts: 4
Comments: 4

Today I noticed that automatic cleanup was deactivated in ATI 2017. I of course activated it again and clicked OK. Just to make sure, I checked automatic cleanup in options again. It was still activated. I then closed ATI 2017, reopened it and checked automatic cleanup again. Now it was off again. I can't get it to stay on. I've tried all three cleanup methods. It makes no difference: When I close and reopen ATI 2017, automatic cleanup is turned off again.

I've enclosed screen shots.

01 Backup scheme before OK.PNG is how I set automatic cleanup.

02 Backup scheme reponened after OK.PNG is what it looks like after I've clicked OK.

03 Backup scheme after OK and close and open ATI.PNG is what backup scheme looks like, after I have clicked OK, closed and reopened ATI 2017 and selected backup scheme again.

I tried searching the forums for a solution. The search functions seems to ignore my selection of Acronis True Image 2017 Forum, so I get results from all the different forums, most of which are comletely irrelevant to this issue.

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Beginner
Posts: 4
Comments: 4

After uninstalling and reinstalling ATI 2017 I realized that I had mistakenly overlooked changing the backup scheme from incremental to custom. After I changed that, ATI 2017 maintains the tha automatic cleanup settings that I have chosen.

This probably happened a few months ago. Now and then I of course randomly check that my backups actually also can be restored. This time something had spontaneously gone wrong with my backup. They occupied space on the backup media, but when I mounted them, they contained nothing. I checked several weeks back. When I deleted my backup, recreated it from scratch and immediately made a new backup copy, my files could be restored again.

I don't know why my old backup suddenly for no apparent reason started generating corrupted backup copies though. This goes to show how important it is to regularly check that one's backup copies actually can be restored too.