Can't restore my backup to my HP Laptop

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Mark Graham
Beginner
Posts: 1
Comments: 0

I'm using the cloud backup service (30 day trial) and I cannot do a full system restore to my device, an HP laptop. There is no Acronis boot device for me to change the boot order from, so that help wasn't useful.

 

My device gets to a GUI with a loading bar, then suddenly shifts to a text-based interface saying the 'SYSTEM WILL SHUT DOWN NOW'. It shuts down, then upon the next power-on it boots into windows like nothing happened. How do I do a full system restore?

Thu, 11/18/2021 - 21:02
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Steve Smith
Legend
Posts: 106
Comments: 26356
mvp

Mark,

Take a look at the following YouTube video I created recently when doing a Cloud restore.

This was done using Acronis Cyber Protect Home Office when booting from Acronis Rescue Media and a wired network connection is needed.

See KB 69472: Acronis Cyber Protect Home Office: how to create bootable media

KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

KB 69427: Acronis Cyber Protect Home Office: How to restore your computer with WinPE-based or WinRE-based media

Fri, 11/19/2021 - 19:36

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