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email notification setup fails

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Beginner
Posts: 4
Comments: 2

I seem to have filled in all the appropriate fields to receive notifications in my e-mail.  Test continues to fail. I have used all the server information used in my regular email client. 

attached is a screen shot of my setup page.  What am I missing?

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Legend
Posts: 73
Comments: 16388

Edward, you need to change the Encryption from SSL to TLS, and then change the Port to 587 (if not set automatically).

The version of SSL used by Acronis is deemed insecure and not supported by most ISP's any more.

See KB 59265: Acronis True Image: how to set up email notifications about backup status

Beginner
Posts: 4
Comments: 2

I was thrown off by the TTL security setting port.  I had used the port assigned for use in my e-mail client and had misinterpreted the example image in the Acronis Support instructions.

Thanks for the quick solution.

Legend
Posts: 73
Comments: 16388

Edward, thanks for the feedback and glad that this is resolved for you.