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Beginner
Posts: 2
Comments: 1

I am a new Acronis user. I've set it up to do daily incremental backups of two folders on one Nas to another Nas. During the initial backup procedure, I'm getting error messages: failed to back up file or folder- it may be blocked by another application. When I click retry, it succeeds and goes on, then gets stuck again and generates another error message.

0 Users found this helpful
Legend
Posts: 109
Comments: 28256

John, welcome to these user forums.

Please download the MVP Log Viewer from the link in my signature below and use this to check for the messages that are written to the task log for when you are running this backup.  Post copies of the log to the forum for us to take a  look at so that we can try to understand why you may be seeing the error messages you are reporting.

Beginner
Posts: 2
Comments: 1

Thankn you. I hope I did this right!

2017-03-02 21:00:02:852 3184 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-02 21:00:02:852 3184 I00640002: Operation Nursing Colleges 2017 started by schedule.
2017-03-02 21:00:04:448 3184 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-02 21:00:04:450 3184 I013C0000: Operation: Backup
2017-03-02 21:00:04:452 3184 I0064000B: Priority changed to Low.
2017-03-02 21:00:07:082 3184 I0017001A: Error 0x17001a: Failed to create snapshot for backup.
| trace level: information
| line: 0x616ad0806a6302a6
| file: k:\8029\archive\sel_dir.cpp:1435
| function: Seldir::SelectedDir::MakeSnapshot
| line: 0x616ad0806a6302a6, k:\8029\archive\sel_dir.cpp:1435, Seldir::SelectedDir::MakeSnapshot
| $module: ti_demon_vs_8029
2017-03-02 21:00:07:082 3184 I000B03F0: Create Backup Archive From: \\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\
To file: Nursing Colleges 2017_inc_b1_s3_v1.tib Compression: Normal Exclude: System files
2017-03-02 21:00:09:620 4916 I00640000: Writing incremental version to file: Nursing Colleges 2017_inc_b1_s3_v1.tib
2017-03-02 21:00:12:530 3184 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\Schoolcraft Spring 2017\Bohnert, William\IMG_0433.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\Schoolcraft Spring 2017\Bohnert, William\IMG_0433.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\Schoolcraft Spring 2017\Bohnert, William\IMG_0433.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-02 21:10:12:609 3184 E00040019: Failed to back up file or folder 'IMG_0433.CR2'. It may be blocked by another application.
Error occurred while backing up. (0x40019)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::BackuperHelper::WriteNodeData:
k:\8029\archive\backuper.cpp(758)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\Schoolcraft Spring 2017\Bohnert, William\IMG_0433.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-02 21:20:12:629 3184 E00040019: Error 0x40019: Error occurred while backing up.
| trace level: error
| line: 0xce542e14da203bf9
| file: k:\8029\archive\backuper.cpp:986
| function: Archive::BackupOperation::Execute
| line: 0xce542e14da203bf9, k:\8029\archive\backuper.cpp:986, Archive::BackupOperation::Execute
| $module: ti_demon_vs_8029
|
| error 0x40003
| line: 0xce542e14da203baf
| file: k:\8029\archive\backuper.cpp:912
| function: Archive::BackupOperation::ProcessItems
| line: 0xce542e14da203baf, k:\8029\archive\backuper.cpp:912, Archive::BackupOperation::ProcessItems
| $module: ti_demon_vs_8029
|
| error 0x40003
| line: 0xce542e14da2039cf
| file: k:\8029\archive\backuper.cpp:432
| function: `anonymous-namespace'::BackuperHelper::ProcessTraverser
| line: 0xce542e14da2039cf, k:\8029\archive\backuper.cpp:432, `anonymous-namespace'::BackuperHelper::ProcessTraverser
| Path: //BLACKARMOR5-NAS/Public/Nursing Colleges 2017/Schoolcraft Spring 2017/Bohnert, William/IMG_0433.CR2
| $module: ti_demon_vs_8029
|
| error 0x40003
| line: 0xce542e14da203a40
| file: k:\8029\archive\backuper.cpp:545
| function: `anonymous-namespace'::BackuperHelper::ProcessItem
| line: 0xce542e14da203a40, k:\8029\archive\backuper.cpp:545, `anonymous-namespace'::BackuperHelper::ProcessItem
| Path: //BLACKARMOR5-NAS/Public/Nursing Colleges 2017/Schoolcraft Spring 2017/Bohnert, William/IMG_0433.CR2
| $module: ti_demon_vs_8029
|
| error 0x40019: Error occurred while backing up.
| line: 0xce542e14da203b15
| file: k:\8029\archive\backuper.cpp:758
| function: `anonymous-namespace'::BackuperHelper::WriteNodeData
| line: 0xce542e14da203b15, k:\8029\archive\backuper.cpp:758, `anonymous-namespace'::BackuperHelper::WriteNodeData
| $module: ti_demon_vs_8029
|
| error 0x40001: Error occurred while reading the file.
| line: 0xfba06f330018d92a
| file: k:\8029\file\ntstream_chunker.cpp:273
| function: ChunkNTBackupStream
| line: 0xfba06f330018d92a, k:\8029\file\ntstream_chunker.cpp:273, ChunkNTBackupStream
| $module: ti_demon_vs_8029
|
| error 0x40001: Error occurred while reading the file.
| line: 0xfba06f330018d8da
| file: k:\8029\file\ntstream_chunker.cpp:193
| function: `anonymous-namespace'::ReadStreamData
| line: 0xfba06f330018d8da, k:\8029\file\ntstream_chunker.cpp:193, `anonymous-namespace'::ReadStreamData
| $module: ti_demon_vs_8029
|
| error 0x40019
| line: 0xa8a1022bd18ae2b3
| file: k:\8029\file\windows\winnt_backup.cpp:817
| function: `anonymous-namespace'::NTBackupStream::Read
| line: 0xa8a1022bd18ae2b3, k:\8029\file\windows\winnt_backup.cpp:817, `anonymous-namespace'::NTBackupStream::Read
| Path: \\?\UNC\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\Schoolcraft Spring 2017\Bohnert, William\IMG_0433.CR2
| Hints: 0x1
| $module: ti_demon_vs_8029
|
| error 0xfff0: The specified network name is no longer available
| line: 0xbd28fdbd64edb8f1
| file: k:\8029\common\error.cpp:307
| function: Common::Error::AddWindowsError
| line: 0xbd28fdbd64edb8f1, k:\8029\common\error.cpp:307, Common::Error::AddWindowsError
| code: 0x80070040
| $module: ti_demon_vs_8029
2017-03-02 21:20:14:826 3184 E013C0005: Error 0x13c0005: Operation has completed with errors.
| trace level: error
| line: 0x9f2c53c72e8bce9f
| file: k:\8029\products\imager\demon\main.cpp:681
| function: main
| line: 0x9f2c53c72e8bce9f, k:\8029\products\imager\demon\main.cpp:681, main
| $module: ti_demon_vs_8029

2017-03-02 02:00:02:461 4364 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-02 02:00:02:461 4364 I00640002: Operation Dance schools 2017 started by schedule.
2017-03-02 02:00:03:733 4364 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-02 02:00:03:735 4364 I013C0000: Operation: Backup
2017-03-02 02:00:03:736 4364 I0064000B: Priority changed to Low.
2017-03-02 02:00:05:945 4364 I0017001A: Error 0x17001a: Failed to create snapshot for backup.
| trace level: information
| line: 0x616ad0806a6302a6
| file: k:\8029\archive\sel_dir.cpp:1435
| function: Seldir::SelectedDir::MakeSnapshot
| line: 0x616ad0806a6302a6, k:\8029\archive\sel_dir.cpp:1435, Seldir::SelectedDir::MakeSnapshot
| $module: ti_demon_vs_8029
2017-03-02 02:00:05:946 4364 I000B03F0: Create Backup Archive From: \\BLACKARMOR5-NAS\Public\Dance schools 2017\
To file: Dance schools 2017_inc_b1_s2_v1.tib Compression: Normal
2017-03-02 02:00:27:177 8368 I00640000: Writing incremental version to file: Dance schools 2017_inc_b1_s2_v1.tib
2017-03-02 02:00:36:372 4364 I00640000: The following backups have been successfully created: \\BA-6-NAS\Public\BackUp\Dance Schools\Dance schools 2017_inc_b1_s2_v1.tib
2017-03-02 02:00:37:570 4364 I013C0006: Operation has succeeded.
Start: 3/2/2017 2:00:02 AM
Stop: 3/2/2017 2:00:37 AM
Total Time: 00:00:35

2017-03-01 21:00:03:016 6208 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-01 21:00:03:016 6208 I00640002: Operation Nursing Colleges 2017 started by schedule.
2017-03-01 21:00:05:127 6208 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-01 21:00:05:129 6208 I013C0000: Operation: Backup
2017-03-01 21:00:05:130 6208 I0064000B: Priority changed to Low.
2017-03-01 21:00:08:043 6208 I0017001A: Error 0x17001a: Failed to create snapshot for backup.
| trace level: information
| line: 0x616ad0806a6302a6
| file: k:\8029\archive\sel_dir.cpp:1435
| function: Seldir::SelectedDir::MakeSnapshot
| line: 0x616ad0806a6302a6, k:\8029\archive\sel_dir.cpp:1435, Seldir::SelectedDir::MakeSnapshot
| $module: ti_demon_vs_8029
2017-03-01 21:00:08:044 6208 I000B03F0: Create Backup Archive From: \\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\
To file: Nursing Colleges 2017_inc_b1_s2_v1.tib Compression: Normal Exclude: System files
2017-03-01 21:00:09:924 6208 I00640000: Writing incremental version to file: Nursing Colleges 2017_inc_b1_s2_v1.tib
2017-03-01 21:00:09:946 6208 I00640000: The following backups have been successfully created: \\BA-6-NAS\Public\BackUp\Nursing Colleges 2017 BU\Nursing Colleges 2017_inc_b1_s2_v1.tib
2017-03-01 21:00:13:288 6208 I013C0006: Operation has succeeded.
Start: 3/1/2017 9:00:03 PM
Stop: 3/1/2017 9:00:13 PM
Total Time: 00:00:102017-03-01 21:00:03:016 6208 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;

2017-03-01 21:00:03:016 6208 I00640002: Operation Nursing Colleges 2017 started by schedule.
2017-03-01 21:00:05:127 6208 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-01 21:00:05:129 6208 I013C0000: Operation: Backup
2017-03-01 21:00:05:130 6208 I0064000B: Priority changed to Low.
2017-03-01 21:00:08:043 6208 I0017001A: Error 0x17001a: Failed to create snapshot for backup.
| trace level: information
| line: 0x616ad0806a6302a6
| file: k:\8029\archive\sel_dir.cpp:1435
| function: Seldir::SelectedDir::MakeSnapshot
| line: 0x616ad0806a6302a6, k:\8029\archive\sel_dir.cpp:1435, Seldir::SelectedDir::MakeSnapshot
| $module: ti_demon_vs_8029
2017-03-01 21:00:08:044 6208 I000B03F0: Create Backup Archive From: \\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\
To file: Nursing Colleges 2017_inc_b1_s2_v1.tib Compression: Normal Exclude: System files
2017-03-01 21:00:09:924 6208 I00640000: Writing incremental version to file: Nursing Colleges 2017_inc_b1_s2_v1.tib
2017-03-01 21:00:09:946 6208 I00640000: The following backups have been successfully created: \\BA-6-NAS\Public\BackUp\Nursing Colleges 2017 BU\Nursing Colleges 2017_inc_b1_s2_v1.tib
2017-03-01 21:00:13:288 6208 I013C0006: Operation has succeeded.
Start: 3/1/2017 9:00:03 PM
Stop: 3/1/2017 9:00:13 PM

Total Time: 00:00:10 

2017-03-01 19:33:19:861 8000 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-01 19:33:19:862 8000 I00640002: Operation Dance schools 2017 started manually.
2017-03-01 19:33:23:561 8000 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-01 19:33:23:563 8000 I013C0000: Operation: Backup
2017-03-01 19:33:23:564 8000 I0064000B: Priority changed to Low.
2017-03-01 19:33:23:745 8000 I0017001A: Error 0x17001a: Failed to create snapshot for backup.
| trace level: information
| line: 0x616ad0806a6302a6
| file: k:\8029\archive\sel_dir.cpp:1435
| function: Seldir::SelectedDir::MakeSnapshot
| line: 0x616ad0806a6302a6, k:\8029\archive\sel_dir.cpp:1435, Seldir::SelectedDir::MakeSnapshot
| $module: ti_demon_vs_8029
2017-03-01 19:33:23:746 8000 I000B03F0: Create Backup Archive From: \\BLACKARMOR5-NAS\Public\Dance schools 2017\
To file: Dance schools 2017_full_b1_s1_v1.tib Compression: Normal
2017-03-01 19:33:35:928 8516 I00640000: Writing full version to file: Dance schools 2017_full_b1_s1_v1.tib
2017-03-01 19:34:28:681 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0035.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0035.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0035.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:36:28:954 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0040_1.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0040_1.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0040_1.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:37:29:062 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0056.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0056.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\2017_02_18\IMG_0056.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:47:30:090 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0030.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0030.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0030.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:52:30:705 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0133.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0133.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0133.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:54:30:912 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0053.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0053.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0053.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:55:31:030 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0343.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0343.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0343.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:56:31:173 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0332.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0332.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0332.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:58:31:463 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0041.JPG'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0041.JPG",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0041.JPG",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:59:31:658 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0204.JPG'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0204.JPG",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0204.JPG",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 20:00:31:813 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0380.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0380.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Individuals Day 2\IMG_0380.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 20:01:31:931 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0071.JPG'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0071.JPG",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0071.JPG",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 20:03:32:918 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0129.CR2'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0129.CR2",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0129.CR2",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 20:04:33:047 8000 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0059.JPG'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0059.JPG",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Dance schools 2017\Debbie Felton 2017\D Felton Groups\IMG_0059.JPG",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 20:04:44:600 8000 W00170019: Error 0x170019: The item was skipped.
| trace level: warning
| line: 0xce542e14da203a81
| file: k:\8029\archive\backuper.cpp:610
| function: `anonymous-namespace'::BackuperHelper::SkipNodes
| line: 0xce542e14da203a81, k:\8029\archive\backuper.cpp:610, `anonymous-namespace'::BackuperHelper::SkipNodes
| Path: //BLACKARMOR5-NAS/Public/Dance schools 2017/Debbie Felton 2017/D Felton Groups/IMG_0059.JPG
| $module: ti_demon_vs_8029
2017-03-01 20:05:33:164 8000 W00170019: Error 0x170019: The item was skipped.
| trace level: warning
| line: 0xce542e14da203a81
| file: k:\8029\archive\backuper.cpp:610
| function: `anonymous-namespace'::BackuperHelper::SkipNodes
| line: 0xce542e14da203a81, k:\8029\archive\backuper.cpp:610, `anonymous-namespace'::BackuperHelper::SkipNodes
| Path: //BLACKARMOR5-NAS/Public/Dance schools 2017/Debbie Felton 2017/D Felton Groups Day 2/IMG_0250.CR2
| $module: ti_demon_vs_8029
2017-03-01 20:09:33:953 8000 W00170019: Error 0x170019: The item was skipped.
| trace level: warning
| line: 0xce542e14da203a81
| file: k:\8029\archive\backuper.cpp:610
| function: `anonymous-namespace'::BackuperHelper::SkipNodes
| line: 0xce542e14da203a81, k:\8029\archive\backuper.cpp:610, `anonymous-namespace'::BackuperHelper::SkipNodes
| Path: //BLACKARMOR5-NAS/Public/Dance schools 2017/Debbie Felton 2017/2017_02_19/02-19B/2017_02_19/IMG_0075.CR2
| $module: ti_demon_vs_8029
2017-03-01 20:10:34:284 8000 W00170019: Error 0x170019: The item was skipped.
| trace level: warning
| line: 0xce542e14da203a81
| file: k:\8029\archive\backuper.cpp:610
| function: `anonymous-namespace'::BackuperHelper::SkipNodes
| line: 0xce542e14da203a81, k:\8029\archive\backuper.cpp:610, `anonymous-namespace'::BackuperHelper::SkipNodes
| Path: //BLACKARMOR5-NAS/Public/Dance schools 2017/Debbie Felton 2017/2017_02_19/02-19B/2017_02_19/IMG_0114.JPG
| $module: ti_demon_vs_8029
2017-03-01 20:11:34:537 8000 W00170019: Error 0x170019: The item was skipped.
| trace level: warning
| line: 0xce542e14da203a81
| file: k:\8029\archive\backuper.cpp:610
| function: `anonymous-namespace'::BackuperHelper::SkipNodes
| line: 0xce542e14da203a81, k:\8029\archive\backuper.cpp:610, `anonymous-namespace'::BackuperHelper::SkipNodes
| Path: //BLACKARMOR5-NAS/Public/Dance schools 2017/Debbie Felton 2017/2017_02_19/02-19B/2017_02_19/IMG_0118.JPG
| $module: ti_demon_vs_8029
2017-03-01 20:13:36:397 8000 W00170019: Error 0x170019: The item was skipped.
| trace level: warning
| line: 0xce542e14da203a81
| file: k:\8029\archive\backuper.cpp:610
| function: `anonymous-namespace'::BackuperHelper::SkipNodes
| line: 0xce542e14da203a81, k:\8029\archive\backuper.cpp:610, `anonymous-namespace'::BackuperHelper::SkipNodes
| Path: //BLACKARMOR5-NAS/Public/Dance schools 2017/Debbie Felton 2017/2017_02_19/02-19B/2017_02_19/IMG_0027_2.CR2
| $module: ti_demon_vs_8029
2017-03-01 20:14:36:486 8000 W00170019: Error 0x170019: The item was skipped.
| trace level: warning
| line: 0xce542e14da203a81
| file: k:\8029\archive\backuper.cpp:610
| function: `anonymous-namespace'::BackuperHelper::SkipNodes
| line: 0xce542e14da203a81, k:\8029\archive\backuper.cpp:610, `anonymous-namespace'::BackuperHelper::SkipNodes
| Path: //BLACKARMOR5-NAS/Public/Dance schools 2017/Debbie Felton 2017/2017_02_19/IMG_0123.CR2
| $module: ti_demon_vs_8029
2017-03-01 20:14:38:624 8000 I00640000: The following backups have been successfully created: \\BA-6-NAS\Public\BackUp\Dance Schools\Dance schools 2017_full_b1_s1_v1.tib
2017-03-01 20:14:41:411 8000 I013C0006: Operation has succeeded.
Start: 3/1/2017 7:33:19 PM
Stop: 3/1/2017 8:14:41 PM
Total Time: 00:41:22

2017-03-01 19:31:42:854 6172 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-01 19:31:42:855 6172 I00640002: Operation Nursing Colleges 2017 started manually.
2017-03-01 19:31:46:482 6172 I00640000: Backup reserve copy attributes: format tib; need_reserve_backup_copy false;
2017-03-01 19:31:46:485 6172 I013C0000: Operation: Backup
2017-03-01 19:31:46:486 6172 I0064000B: Priority changed to Low.
2017-03-01 19:31:46:718 6172 I0017001A: Error 0x17001a: Failed to create snapshot for backup.
| trace level: information
| line: 0x616ad0806a6302a6
| file: k:\8029\archive\sel_dir.cpp:1435
| function: Seldir::SelectedDir::MakeSnapshot
| line: 0x616ad0806a6302a6, k:\8029\archive\sel_dir.cpp:1435, Seldir::SelectedDir::MakeSnapshot
| $module: ti_demon_vs_8029
2017-03-01 19:31:46:718 6172 I000B03F0: Create Backup Archive From: \\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\
To file: Nursing Colleges 2017_full_b1_s1_v1.tib Compression: Normal Exclude: System files
2017-03-01 19:31:47:783 8272 I00640000: Writing full version to file: Nursing Colleges 2017_full_b1_s1_v1.tib
2017-03-01 19:32:28:307 6172 E00170027: Failed to back up file or folder '\\?\UNC\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\Madonna Spring 2017\Wong, Kathleen\IMG_0163.JPG'. It may be blocked by another application.
Failed to back up the file. (0x170027)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\Madonna Spring 2017\Wong, Kathleen\IMG_0163.JPG",
$module = "ti_demon_vs_8029"
Archive::BackupOperationContext::OnError:
k:\8029\archive\backuper.cpp(805)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
ChunkNTBackupStream:
k:\8029\file\ntstream_chunker.cpp(273)
Error occurred while reading the file. (0x40001)
$module = "ti_demon_vs_8029"
`anonymous-namespace'::ReadStreamData:
k:\8029\file\ntstream_chunker.cpp(193)
Failed to back up the file (folder). (0x40019)
Path = "\\?\UNC\BLACKARMOR5-NAS\Public\Nursing Colleges 2017\Madonna Spring 2017\Wong, Kathleen\IMG_0163.JPG",
Hints = 1),
$module = "ti_demon_vs_8029"
`anonymous-namespace'::NTBackupStream::Read:
k:\8029\file\windows\winnt_backup.cpp(817)
The specified network name is no longer available (0xFFF0)
code = 80070040),
$module = "ti_demon_vs_8029"
Common::Error::AddWindowsError:
k:\8029\common\error.cpp(307) : None
2017-03-01 19:33:11:251 6172 I00640000: The following backups have been successfully created: \\BA-6-NAS\Public\BackUp\Nursing Colleges 2017 BU\Nursing Colleges 2017_full_b1_s1_v1.tib
2017-03-01 19:33:12:966 6172 I013C0006: Operation has succeeded.
Start: 3/1/2017 7:31:42 PM
Stop: 3/1/2017 7:33:12 PM
Total Time: 00:01:30 

 

 

Legend
Posts: 109
Comments: 28256

John, thank you for the log information.

Looking at the different log files showing both successful and failing backup tasks, the key difference would look to be the time of day when the backup is being performed, which would suggest that there may be another user or process which is either working with or locking the specific files which cause the error messages.

Because you are backing up from a NAS there is an immediate error message being posted at the start of the backup action:

Error 0x17001a: Failed to create snapshot for backup.

This is because by default, ATIH tries to use the Microsoft Volume Shadow Copy Service (VSS) to create a snapshot of the files being backed up, but because the source data is on the NAS, this is not possible because the NAS has it's own operating system (often Linux based) which does not support the Windows snapshot / VSS request.  Therefore the purpose of VSS to create a snapshot of any potentially locked files cannot be performed and you look to be hitting such files.

The only way around this type of issue is to try to find a time when there will be no other users or active processes running on the NAS that could lock these files and prevent their access by the Acronis software.

The alternative here is to check with your NAS provider whether they have specific backup utilities available on the NAS itself that will allow you to backup from the NAS to your second NAS and utilise any snapshot type functions that are available within the NAS OS?

For example, my Synology NAS provides a function called Hyper Backup to backup data from the NAS to anther storage device / location.  See Synology KB Data Backup